Accounts Specialist

1 day ago

Bonifacio Global Metro Manila, Philippines iOPEX Technologies Full time ₱900,000 - ₱1,200,000 per year

Embrace the innovation with iOPEX Technologies. Join our awesome # team

We are hiring for awesome professionals for our # team.

We are looking for dedicated and detail-oriented Accounts Specialist to join our team.

Responsibilities:

  • Respond to client requests for information, documents, and other account management changes or inquiries
  • Ensure customer's concern is addressed by cross-departmental coordination
  • Perform manual research on legacy data and understand the support action needed on each subscription
  • Analyze renewal data to identify trends and opportunities for improvement
  • Maintain accurate records of renewal activities and customer interactions
  • Manage the end-to-end renewal process for customer contracts.
  • Establishing a framework and process to track, manage and maximize renewal contracts
  • Contacting and follow-up with customers and partners to ensure a timely renewal process
  • Verify data by comparing it with other data sources
  • Help track Sales prospects as they move from one stage to the next
  • Participate in training and development programs to enhance skills.

Qualifications:

  • With at least 1-2 years of relevant experience

  • Should be willing to work onsite on a shifting schedule in BGC, Taguig

  • Proficiency with MS office and GSuite applications i.e. GSheet, GSlides and more.
  • Good negotiation skills and ability to analyze numbers effectively
  • Excellent attention to detail and a commitment to both accuracy and quality
  • Proficiency with common customer success and customer relationship management software, such as Salesforce and alike

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

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