Pharmacist Team Lead

9 hours ago

Taguig, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full time ₱900,000 - ₱1,200,000 per year

Basic Qualifications:

  • Active License for Pharmacists
  • With at least 1 year clinical or related experience
  • Experience in handling a voice type of campaign is a plus
  • Knowledge on Pharmacovigilance and Ambulatory nursing is a plus
  • With at least 2 years of People Management experience
  • Amenable to training onsite in McKinley Hills, Taguig
  • Amenable to hybrid setting in McKinley Hills, Taguig
  • Amenable to work on a night shift schedule
  • Amenable to work on a weekend if needed
  • Amenable to start ASAP

Accountabilities:

  • Mentor co-workers in developing their skills and knowledge; shares information to help them successfully serve the customer on a daily basis.
  • Encourage continuous learning by assisting the staff in determining the appropriate solution
  • Identify process improvement opportunities and make recommendation to enhance the member's experience or meet company goals.
  • Handle escalated telephone callers and take all steps needed to bring the issue to closure.  Will continue to be responsible to work all shifts, based on business need and Call Center coverage priorities.
  • Flexibility on changing shifts is required.

Success Criteria:

Position requires that the employee must routinely demonstrate:

  • "Can Do" positive attitude, leadership/mentoring qualities and respect for peers and management.
  • Participation in Call Center meetings that will include the sharing of information regarding staff performance and opportunities for improvement and the ability to respect the confidentiality of this information as it is shared in an effort to assist the Team Facilitator in their coaching and mentoring role.
  • Customer focus both internally and externally with patience and team spirit.
  • Accountability and ownership for customer issues/problems.
  • Exceptional quality skills
Core Competencies
  • Composure
  • Customer Focus/Communication
  • Dependability/Adaptability

  • Registered Pharmacist

    4 days ago

    Taguig, National Capital Region, Philippines Excellent People's Multi-Purpose Cooperative Full time ₱50,000 - ₱150,000 per year

    Company DescriptionExcellent People's Multi-Purpose Cooperative. (EPMPC)Role DescriptionThis is a full-time, on-site role for a Registered Pharmacist based in Taguig. The Registered Pharmacist will ensure the accurate dispensing of medications, manage pharmaceutical inventory, and counsel patients on proper medication use and potential side effects. The role...

  • Licensed Pharmacist

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱1,500,000 - ₱3,000,000 per year

    About the role Seeking licensed Pharmacists to join our esteemed healthcare BPO team in Taguig City, Metro Manila. As a Licensed Pharmacist, you will play a crucial role in providing expert pharmaceutical services and guidance to our clients and their patients. This full-time position offers a unique opportunity to leverage your healthcare expertise within...

  • Clinical Pharmacist Associate

    1 week ago

    Taguig, National Capital Region, Philippines access healthcare Full time ₱900,000 - ₱1,200,000 per year

    About the role As a Clinical Pharmacist Associate at access healthcare, you will play a crucial role in providing high-quality healthcare services to our clients. This full-time position is based in Taguig City, Metro Manila and offers the opportunity to be part of a dynamic and innovative healthcare BPO.What you'll be doingReviewing and verifying...

  • Licensed Pharmacist

    1 week ago

    Taguig, National Capital Region, Philippines Comark International Corporation Full time ₱900,000 - ₱1,200,000 per year

    QUALIFICATIONS:Licensed Pharmacist with minimum of 3-5 years experience in external drug and consumer products in manufacturing.Knowledge in research & development and relevant knowledge in FDA regulations.With strong leadership and team management skills.Job Type: Full-timeBenefits:Health insuranceLife insuranceOn-site parkingPay raisePromotion to permanent...

  • Pharmacist (Health Marketplace)

    1 week ago

    Taguig, National Capital Region, Philippines Founders Launchpad Full time ₱20,000 - ₱25,000 per year

    This position is for Founders Launchpad's portfolio company, MedsGo.About UsMedsGo was created with the goal of making medicines and healthcare supplies convenient for Filipinos. Founded in 2023, MedsGo is a digital service allowing customers to order these items online. We partner with registered pharmacies and distributors to guarantee quick access to...

  • Pharmacist for a Hybrid Work Set Up in Taguig

    6 hours ago

    Taguig, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full time ₱900,000 - ₱1,200,000 per year

    Be part of Cognizant and be trained for one of the leading biopharmaceutical companies in the world.Special Perks:Hands on training related to areas of pharmacology and bio pharmacyAdditional leaves on US holidays on top of earned vacation and sick leavesBasic Qualifications:Pharmacists with active licenseOpen to newly licensed pharmacistsAmenable to work...

  • Team Lead

    1 week ago

    Taguig, National Capital Region, Philippines Teleperformance Full time ₱900,000 - ₱1,200,000 per year

    The RoleTeleperformance, a global leader in customer experience management, is seeking a talented Team Lead to join our growing team in Taguig City, Metro Manila. As a Team Lead (Travel/Airlines Account), you will play a pivotal role in leading and motivating a team of customer service professionals who deliver exceptional service to our clients in the...

  • Team Lead

    4 days ago

    Taguig, National Capital Region, Philippines SpringSkill Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Team Lead – ED / Surgery CodingLocation: Taguig.Salary: NegotiableAbout the RoleWe are seeking an experienced Team Lead – ED / Surgery Coding to oversee the daily operations of a coding and auditing team. The ideal candidate will have proven expertise in Emergency Department (ED) Facility, Surgery, and Observation Coding, combined with strong...

  • Team Lead

    9 hours ago

    Taguig, National Capital Region, Philippines Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) Full time ₱60,000 - ₱120,000 per year

    About the RoleWe are seeking an experienced Team Lead to oversee our combined HR Knowledge Management and Global Mobility functions. This strategic leadership role will manage two critical areas that support JLL's global workforce: maintaining comprehensive HR knowledge systems and facilitating seamless international talent mobility. You will lead a...

  • HR Employee Relations Lead

    4 days ago

    Taguig, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱900,000 - ₱1,200,000 per year

    HEALTHY, HAPPY, HIRED Enjoy daily free lunch and medical coverage starting Day 1—stay energized, protected, and ready to conquer A Great Place to Work Certified: #WeAreTGTHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual...