Team Lead

2 days ago


Taguig, National Capital Region, Philippines SpringSkill Full time ₱900,000 - ₱1,200,000 per year

Job Title: Team Lead – ED / Surgery Coding

Location: Taguig.

Salary: Negotiable

About the Role

We are seeking an experienced Team Lead – ED / Surgery Coding to oversee the daily operations of a coding and auditing team. The ideal candidate will have proven expertise in Emergency Department (ED) Facility, Surgery, and Observation Coding, combined with strong leadership skills in a BPO environment.

This role requires ensuring 100% productivity and quality targets are consistently met while driving continuous improvement in team performance.

Key Responsibilities

  • Manage daily operations of the coding and auditing team.
  • Ensure accuracy, productivity, and client quality expectations are met.
  • Monitor and manage workload, attendance, and attrition to optimize utilization.
  • Identify performance gaps and implement corrective action plans.

Qualifications & Skills

  • Proven expertise in ED Facility, Surgery, and Observation Coding (Required).
  • 3–4+ years of hands-on experience in medical coding.
  • Minimum 1 year of leadership experience (Team Lead in coding process).
  • Minimum 2 years of BPO experience

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