Team Lead

The RoleTeleperformance, a global leader in customer experience management, is seeking a talented Team Lead to join our growing team in Taguig City, Metro Manila. As a Team Lead (Travel/Airlines Account), you will play a pivotal role in leading and motivating a team of customer service professionals who deliver exceptional service to our clients in the...

As aTeam Leader, you will oversee the daily operations and performance of your team, ensuring Service Level. Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met. Youll manage team schedules, conduct coaching sessions, and lead development initiatives, such as team huddles, to enhance individual and team performance. Your role...

Operations Supervisor Travel/Airline (Taguig) | Onsite Location: McKinley West, Taguig Work Setup: Onsite Shift Schedule: Night Shift Start Date: ASAP Role Overview: We are seeking an experienced Operations Supervisor to lead a team of customer service agents in a dynamic travel and airline contact center environment. The ideal candidate will have a passion...

FREE MEALS AND SNACKS ARE ON US Cut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treatsWith 4+ years of required experience, the Employee Relations Lead will drive initiatives to boost employee engagement, retention, and reduce attrition.You will also be responsible for Discipline Management and handle end-to-end...

HEALTHY, HAPPY, HIRED Enjoy daily free lunch and medical coverage starting Day 1—stay energized, protected, and ready to conquer A Great Place to Work Certified: #WeAreTGTHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual...

We're hiring a Team Lead for our financial account If you have a solid financial background and proven leadership skills in managing 15–25 people, this could be the perfect role for you.Team LeadQualifications:Bachelor's degree in Business, Finance, or any related field.Strong financial background with proven experience in client management.At least 3–5...

Role: Team Lead - Record to ReportPurpose of the Role:The Team Leader - Record to Report is accountable for the Delivery of the in-scope processes in line with the Service Partnership Framework, for the assigned specialism(s) - Cash & Bank, Payroll Accounting, Month-End Close and Reconciliations etc. Working with the Service Delivery Manager, Continuous...

QUALIFICATIONS:Minimum of 5 years in the BPO industry.Minimum of 2 years of experience in a supervisory or team lead role, preferably in a high-volume call center environment focused on customer service delivery.Good communication skills.Willingness to work on a night-shift schedule.Full commitment to 100% onsite work.Flexibility to be assigned in McKinley,...

TASQ is seeking a call center trainer, preferably with experience in financial accounts, for a position in Taguig. Candidates should be prepared for a phone pre-screening; subsequent interviews will be conducted either in person or virtually. **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses ...

About the job:: Team Lead - Telco Sales and Fulfillment (Taguig) | OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves Annually Summary/Description:Manage a team of CSR associates in BPO operations. The main objective of the role will be to supervise the day-to-day...