Training Supervisor

2 weeks ago

San Fernando, Central Luzon, Philippines Teleperformance Full time ₱300,000 - ₱600,000 per year

Overview:

We're looking for a skilled Training Supervisor to design, deliver, and manage training programs for both technical and non-technical teams. This role helps employees grow their skills and supports business goals through effective learning solutions.

Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas: Discipline/Technical Training


•Discipline-specific professional and process/tool knowledge training (e.g., Finance function training on external accounting standards and internal financial systems/control processes)


•Discipline-specific competency training (e.g., Influence and Negotiation training for Sales Representatives) Non-Technical Training


•Training on general workplace standards, processes, and tools (e.g., Supervisor Training, Employee Time Entry, Email, etc.)


•Training on general skills and competencies (e.g., Verbal & Written Communications, Time Management Skills, Basic Spreadsheet/Document Creation skills, etc.)


•Training on leadership and management development May develop training curriculum/materials. May select and/or oversee vendors to develop training content or conduct training.

Qualifications:

  • Experience in training and development, strong communication and facilitation skills.
  • Ability to manage teams and projects.
  • Familiarity with learning tools and instructional design is a plus.
  • Must be willing to work on-site in Clark, Pampanga.
  • Preferably available to start immediately.

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