F&I Supervisor/ Accounting

2 weeks ago

San Fernando, Central Luzon, Philippines Auto Global, Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Title: Finance and Insurance (F&I) Supervisor

Job Summary:

The Finance and Insurance Supervisor oversees the daily operations of the F&I department, ensuring compliance with regulations while maximizing profitability. This role involves managing finance and insurance processes, supervising F&I staff, coordinating with sales teams, and ensuring an exceptional customer experience.


Key Responsibilities:

  • Supervision & Leadership:

  • Lead and support the F&I team, including training, coaching, and performance evaluations.

  • Develop and implement best practices to increase departmental efficiency and profitability.
  • Ensure all finance managers adhere to company policies and legal compliance standards.

  • Finance & Insurance Operations:

  • Present financing options and aftermarket products (warranties, service contracts, GAP insurance, etc.) to customers.

  • Review and approve customer financing applications.
  • Secure financing through approved lenders and maintain lender relationships.
  • Monitor deal funding, accuracy of paperwork, and timely processing.

  • Compliance & Documentation:

  • Ensure adherence to all regulations.

  • Audit and maintain accurate documentation for all deals and contracts.
  • Mitigate risk by ensuring full legal compliance in all transactions.

  • Reporting & Analysis:

  • Prepare and review daily, weekly, and monthly reports on F&I performance.

  • Track KPIs (e.g., per-vehicle revenue, penetration rates, product sales) and identify areas for improvement.
  • Collaborate with senior management to set targets and develop financial strategies.

  • Customer Service:

  • Ensure a high level of customer satisfaction throughout the financing process.

  • Resolve escalated customer issues related to finance or insurance.

Qualifications:

  • Bachelor's degree in Finance, Business Administration, or related field (preferred).
  • 3+ years of experience in F&I roles within automotive, insurance, or finance sectors.
  • Prior supervisory or management experience is a strong plus.
  • Strong understanding of automotive finance, insurance products, and regulatory compliance.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency with F&I software and dealership management systems (e.g., Dealertrack, CDK, Reynolds & Reynolds).

Working Conditions:

  • Full-time position; may require evenings or weekends depending on dealership hours.
  • Fast-paced, customer-facing environment.

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