Dispatch & Admin Support Assistant (Medical Transportation)

4 days ago

Manila, National Capital Region, Philippines AdminEdge Full time ₱20,000 - ₱24,000 per year

Position:Dispatch & Admin Support Assistant (Medical Transportation)

Job Type: Full-time (40 hours/week)

Location: Philippines, Remote, US-ET daytime hours

Salary:$6-$7/hr

***IMPORTANT***

To apply, please use our direct application form:

Overview

A newly launched non-emergency medical transportation (NEMT) provider is hiring a Dispatch & Admin Support Assistant to help run daily operations smoothly as the business grows. With one vehicle ready and more to come, the company is looking for a dependable and flexible assistant to handle dispatching, data entry, and other supportive administrative tasks.

This role is ideal for someone who is comfortable wearing multiple hats, takes initiative, and communicates clearly. You'll manage day-to-day dispatch using Bambi, handle trip scheduling and follow-ups, and support general back-office tasks like light marketing outreach, data entry, and billing support.

The founder is balancing this venture alongside a full-time job, so reliability, proactive communication, and strong customer service instincts are essential.

** Key Responsibilities

Customer Service & Communication**

  • Answer inbound calls from riders, facilities, or partners in a courteous and professional manner
  • Provide clear and accurate information regarding trip details, scheduling, and general service inquiries
  • Escalate urgent concerns appropriately while maintaining a friendly, service-first attitude
  • Follow up with riders or facilities as needed to confirm rides or resolve minor issues

Dispatch & Trip Coordination

  • Monitor the dispatch platform and manage incoming trip requests
  • Assign rides and coordinate with drivers to ensure timely pickups/drop-offs
  • Track trips and communicate with drivers as needed to confirm schedules and respond to issues
  • Update dispatch logs and systems in real time

Administrative Support

  • Assist with basic bookkeeping tasks and data entry in QuickBooks Online
  • Send trip summaries, invoices, or confirmations to facility partners
  • Maintain organized records of trip logs, receipts, and reports

Marketing & Outreach

  • Call local facilities using provided scripts to introduce the company and gauge interest
  • Log outreach activity and flag promising leads for follow-up
  • Support light CRM/data entry around facility contacts and communication
  • Assist with creating and posting basic social media content to grow the company's online presence

Other General Tasks

  • Assist in reviewing driver applicants and scheduling interviews as needed
  • Help build and maintain internal documentation, checklists, and basic SOPs
  • Communicate proactively with the business owner about any issues or follow-ups needed
  • ​​Monitor and follow up on customer reviews, suggesting improvements to enhance service quality

Preferred Skills & Qualifications

  • 3+ years of administrative support, dispatching, or back-office operations
  • Experience supporting a U.S.-based business remotely
  • Excellent written and spoken English
  • Highly organized and self-motivated, able to work independently
  • Comfortable using tools like Google Workspace, QuickBooks Online, and online dispatch platforms

Nice-to-Have (Bonus Skills)

  • Experience with NEMT, healthcare, or transportation
  • Familiarity with HIPAA-compliant communication
  • Willingness to grow with the role as the company scales
  • Experience with social media management

  • Dispatcher- Manila

    4 days ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱150,000 - ₱250,000 per year

    Job Title: Dispatcher – LC Bikes Iced Coffee Cart Location: Espana Blvd., Sampaloc Manila Employment Type: Full-time Immediate Superior: Rider Management Lead Job Summary: LC Bikes is seeking a male dispatcher to manage the daily field operations of our mobile iced coffee cart business. This role involves coordinating rider assignments, managing...

  • Transport Coordinator

    4 weeks ago

    Manila, National Capital Region, Philippines SPX Express Full time

    OverviewTransport Coordinator - Operations, SPX Express (Guiguinto & Pulilan, Bulacan) role at SPX ExpressResponsibilitiesResponsible for truck deployment, route dispatching and monitoringResponsible for truck schedule, callouts and executionCoordinate with dispatchers, drivers and other stakeholders for execution of route assignmentsMonitor truck...

  • Dispatcher

    4 days ago

    Manila, National Capital Region, Philippines Nade Trucking Services Full time ₱400,000 - ₱800,000 per year

    Key ResponsibilitiesDaily Dispatch OperationsSchedule and assign trucking jobs based on container delivery schedule, and client requirements.Coordinate pick-up and delivery of containers from major ports or container yards to designated destinations.Ensure all document requirements for the delivery is complete upon dispatchManage/liquidate petty cash...

  • Admin Assistant

    4 days ago

    Manila, National Capital Region, Philippines SGE Biomed Technology, Inc. Full time $40,000 - $60,000 per year

    Job Description:We are seeking a dedicated and detail-oriented Admin Assistant to support the Biomedical Department in the hospital setting. This role involves providing administrative assistance to ensure the smooth and efficient operation of the department, which is responsible for maintaining and managing medical equipment critical to patient care.Key...

  • Dispatcher | Onsite

    4 days ago

    Manila, National Capital Region, Philippines CallTek Full time ₱800,000 - ₱1,200,000 per year

    Are you a driven, results-oriented professional with a passion for logistics and building strong relationships? Join our dynamic team as a Dispatcherin Ortigas, Manila, where you'll play a key role in connecting shippers and carriers to ensure the smooth and efficient transportation of goods across the country.What You'll Do· Make a minimum of 100 calls...

  • Medical Virtual Assistant

    4 weeks ago

    Manila, National Capital Region, Philippines GLOBAL PACIFIC SUPPORT Full time

    About the RoleWe are seeking a skilled and reliable Virtual Medical Assistant to support our healthcare operations remotely. This role involves a combination of administrative duties, HIPAA-compliant tasks, and light marketing responsibilities such as content creation and social media support. The ideal candidate will be proactive, organized, and comfortable...

  • Finance Admin Assistant

    4 days ago

    Manila, National Capital Region, Philippines Inside Out Full time $7 - $8

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" JOB TITLE Finance Admin AssistantJOB IDHARDIA1INDUSTRYReal Estate + Medical PracticeLOCATIONLATAM / PHJOB STATUSFull...

  • Finance Admin Assistant

    4 days ago

    Manila, National Capital Region, Philippines InsideOut Full time ₱360,000 - ₱480,000 per year

    IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"JOB TITLEFinance Admin AssistantJOB IDHARDIA1INDUSTRYReal Estate + Medical PracticeLOCATIONLATAM / PHJOB STATUSFull TimeWORK...

  • Finance Admin Assistant

    2 days ago

    Manila, National Capital Region, Philippines Inside Out Full time ₱300,000 - ₱450,000 per year

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. " PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" JOB TITLE Finance Admin Assistant JOB ID HARDIA1 INDUSTRY Real Estate Medical Practice LOCATION LATAM / PH JOB...

  • Auditor & Admin Assistant (US Logistics, WFH)

    3 weeks ago

    Manila, National Capital Region, Philippines ConnectOS Full time

    OverviewAuditor & Admin Assistant (US Logistics, WFH) at ConnectOSSalary: P70,000-P85,000 (Monthly Package). Schedule: 9:00 PM to 6:00 AM Manila Time.What we are looking forFormal accounting education (degree or professional certification)Advanced proficiency in Microsoft 365 suite and Azure (Excel, Outlook, Teams, SharePoint)Strong analytical and auditing...