Application Engineer

Job description

Project Role: Application Engineer - Workday Compensation and Benefits

Location: Makati City / hybrid

Responsibilities for this position may include but are not limited to:

· Provides subject matter expertise on Compensation and Benefits for Workday or one or more of the following Workday Modules: Payroll, Integration, Security and Data Conversion

· Supports the software development lifecycle for software solutions

· Deploys, configures, and supports business applications

· Configures, customizes, and integrates vendor-sourced enterprise software with other internal systems like SAP

· Updates existing code to debug or incorporate minor enhancements

· Develops deep domain knowledge by understanding business processes

· Elicits business requirements and translates business needs into fit-for-purpose actionable plans

· Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus

· Provides daily operational support for several applications by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing and implementing configuration changes and monitoring performance

· Proactive communication and quick response to production issues and project work.

· Strong customer focus

· Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance

· Identifies areas for improvement and partners with Software Engineers/team members to address tactical and strategic issues.

· Develops and maintains support documentation

· Maintains IP Compliance on systems and software as appropriate

Required Qualifications:

o   Knowledgeable in any of the following technologies:

· Workday related areas such as advanced custom reports, EIB (Enterprise Interface Builder), Core Connectors, PICOF/PECI, Workday Studio, Workday Web Services

· ServiceNow related areas such as ServiceNow HR Service Delivery Suite (case and knowledge management), ServiceNow system administration, ServiceNow portal configuration (portal, widgets, and content automation), integrations (REST and SOAP services)

o   Skilled in Workday related to one or more of the following: Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integration, Security and Data Conversion Skilled in scripting to automate workflow, and in low code development platforms

o   Skilled on Compensation and Benefits Workday or one or more of the following Workday Modules: Payroll, Talent Management, Absence Management, Time and Attendance Tracking, Integration, Security and Data Conversion

o   Working knowledge of software engineering principles

o   Strong communication (written/verbal) and facilitation skills with solid ability to convey business and technical information to a diverse audience

o   Strong analytical and problem-solving skills with ability to engage difficulties with persistence

o   Self-directed, flexible, working with minimal supervision, takes initiative, displays a high degree of ownership

o   Ability to effectively deal with change and consistently maintain composure and logical thinking while under pressure

o   Organized and skilled at planning. Ability to work from a high-level to a low level of detail and handle multiple assignments with varying priorities and deadlines

o   Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies

o   Knowledge and hand-on experience in two or more of the following is a plus: C#, C++, Angular, , SQL, Ansible, R, Java, Python, Azure, Web services (WCF and/or RESTful services), Web technologies (HTML, CSS, JavaScript, and AJAX), Oracle / SQL Server among others

Note: Interested candidate can directly reach out