DevOps Application Engineer

NOTE: When you click the apply button, you will be re-directed to Cambridge University Press & Assessment's website where you will be required to create a profile and upload a copy of your CV to complete your application.

Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: Hybrid (open to 2x a week in the office)

Pay range: Php 60,000 to Php 81,000

Note: A language assessment will be conducted before the first interview. This role involves regular collaboration with our UK team, including senior managers and the Business team. Strong communication and listening skills, along with the ability to ask relevant questions or clarify requirements, are essential. 

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for an Application Engineer who will be part of the Manila Application Engineers team. As a key member of our team, you are responsible for supporting business application systems for Cambridge University Press and Assessment, running in Cloud platforms, such as AWS and Azure, and On-Premise Linux and Windows Operating Systems.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the perfect environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do in this role?

As an Application Engineer, you will play a critical role in managing and planning the implementation of projects, works on day-to-day provision of technology support, and manage maintenance activities. Your responsibilities will include, but are not limited to:

Manage and prepare for the implementation of projects in the operational/support environments including evaluation, feasibility, technical investigations, pilots, and proof of concepts, training and knowledge transfer to and from other support teams. Describe the key result areas (not the individual tasks) that this role is expected to deliver. Start with the most important. These can be unique to the organisation.

What makes you the ideal candidate in this role?

• Education & Experience: Degree or equivalent experience with at least 3 years in AWS Cloud Engineering, Architecture, or Infrastructure in a Systems Admin or DevOps role.
• System Administration & ITIL: Proficiency in Unix and Windows administration, ITIL best practices, incident management, service requests, and change management.
• DevOps & CI/CD: Experience with DevOps practices and CI/CD tools such as AWS CodePipeline, Jenkins, and Terraform.
• Cloud & Virtualization: Strong knowledge of AWS and Azure, troubleshooting cloud environments, and experience with virtualization technologies like VMware and Hyper-V.
• AWS Infrastructure: Familiarity with AWS services including EC2, ECS, Fargate, Route53, CloudWatch, API Gateway, Lambda, AWS databases, and networking.
• Application & Scripting: Experience in web hosting (IIS, Apache Tomcat), Java and .NET application support, and scripting in Shell, PowerShell, Bash, Java, or Python.
• Networking & Security: Understanding of networking concepts, firewalls, load balancers, and database technologies.
• Directory Services & Service Management: Knowledge of Active Directory, LDAP, DNS, DHCP, and service management processes.