Country Manager

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a professional services company that provides global administrative services. Our respected client is seeking for a Country Manager who will ensure effective delivery of business targets and maintain good client relationship. The office is in Makati City, Metro Manila, Philippines with hybrid work arrangement.

Tasks and Responsibilities:

Strategic & Business Development

• Identify, develop, and optimize opportunities for business growth and market expansion.
• Spearhead the development, communication, and implementation of effective growth strategies aligned with the company's mission and values.
• Provide day-to-day leadership and management that reflects the company's vision and culture.
• Collaborate with key stakeholders to formulate and execute strategic business plans, ensuring long-term success and competitiveness.
• Represent the company with clients, partners, and external stakeholders, promoting brand strength and credibility.

Operational & Financial Management

• Oversee P&L performance, driving the organization to achieve and surpass financial and operational objectives.
• Ensure the effectiveness of internal and external processes, providing timely, accurate, and insightful reports on the company's operating condition.
• Partner with Service Line teams to review pricing and fee structures, ensuring competitiveness and profitability in line with group standards.
• Support operational infrastructure development by implementing efficient systems, processes, and personnel management strategies to accommodate growth.

People Leadership & Development

• Build and lead a high-performing management team committed to excellence and client satisfaction.
• Recruit, develop, and retain top talent to ensure the company remains an employer of choice within the industry.
• Foster a performance-driven culture that encourages accountability, collaboration, and professional growth.
• Work closely with department heads to develop and implement plans that drive innovation, efficiency, and continuous improvement across business functions.

Client & Stakeholder Engagement

• Support Service Line teams in enhancing client delivery standards and maintaining agreed Service Level Agreements (SLAs).
• Identify and execute initiatives that improve client satisfaction, operational efficiency, and profitability.
• Act as a Director/nominee Director for the local office and/or clients, assuming responsibilities and ensuring compliance with applicable legal and operational standards.

Other Responsibilities

• Perform other duties and special projects as may be assigned by senior management.
• Uphold the company's values and ethics in all interactions, ensuring alignment with corporate governance and compliance frameworks.

Job Requirements:

• 10+ years of relevant management experience.
• Bachelor's degree in Accounting, Finance, Law or related discipline. MBA would be highly preferred
• Leadership Experience: Proven track record in general management of mid to large teams within a multinational environment, with hands-on experience in business development for outsourcing or professional service firms—particularly within Accounting, Corporate Secretarial, or Payroll sectors.
• Client Network & Business Acumen: Possesses a broad and well-established network of client relationships, with a strong ability to identify and capitalize on new business opportunities.
• People Leadership: A dynamic and inspiring leader capable of motivating cross-functional teams, fostering collaboration, and driving departments to achieve strategic goals and performance targets.
• Strategic Communication: Exceptional interpersonal and presentation skills, with the ability to build trust, influence stakeholders, and communicate effectively across all organizational levels—both locally and internationally.
• Consultative Selling: Skilled in solution-based selling, with a deep ability to listen, understand, and deliver on client needs through tailored, value-driven approaches.
• Core Competencies: Highly self-motivated, adaptable, and results-oriented. Thrives in fast-paced, dynamic environments and demonstrates strong multitasking, negotiation, and decision-making skills under pressure.
• Agility & Vision: Resourceful in setting priorities, guiding investments in people and systems, and navigating ambiguity to drive clarity, innovation, and sustainable growth.