Customer Service Representative

4 days ago


Philippines The Unity network Full time ₱400,000 - ₱800,000 per year

Job post summary

Pay: From ₱20,000.00 per month

Job description:

Customer Service Representative (Remote)

Job Summary:

We are seeking a Customer Service Representative to join our team and provide exceptional support to our clients from the comfort of your home. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through professional communication across various channels such as phone, email, and chat.

Key Responsibilities:

* Respond promptly to customer inquiries via phone, email, chat, or messaging platforms.

* Provide accurate information about products, services, and company policies.

* Handle and resolve customer complaints or escalate them to appropriate departments when needed.

* Maintain records of customer interactions, transactions, and feedback.

* Follow communication guidelines and procedures to ensure consistent service quality.

* Collaborate with team members to achieve customer service goals and performance metrics.

* Continuously update knowledge of company products, services, and promotions.

* Assist customers with order placement, billing inquiries, returns, and account management.

Qualifications:

* Proven experience in customer service, support, or a related field (remote experience is a plus).

* Strong written and verbal communication skills.

* Ability to work independently and manage time effectively in a remote environment.

* Tech-savvy with proficiency in using CRM systems, ticketing tools, and communication apps (e.g., Zendesk, Freshdesk, Slack, Zoom).

* Excellent problem-solving skills and a customer-first mindset.

* Ability to handle difficult customers with patience and professionalism.

Work Environment & Benefits:

* 100% remote – work from anywhere with a stable internet connection.

* Flexible schedule depending on business needs.

* Competitive salary with performance-based incentives.

* Training and career growth opportunities.

* Supportive and collaborative virtual team culture.

Job Type: Full-time

Benefits:

Paid training

Pay raise

Education:

Bachelor's (Preferred)

Experience:

Customer Service Representative: 1 year (Preferred)

Language:

English (Preferred)

Work Location: Remote

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Pay raise
  • Work from home

Work Location: Remote



  • Philippines EXL Service Full time ₱150,000 - ₱250,000 per year

    Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact center. With excellent communication skills and a positive attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. If you're...


  • Philippines Asia Select Full time ₱150,000 - ₱250,000 per year

    Job title:CUSTOMER SERVICE REPRESENTATIVE - CONTACT CENTERJob type:Full-TimeEmp type:Full-timeFunctional Expertise:BANKING & FINANCESkills:CSRJob published: Job ID:47132JOB DESCRIPTIONCustomer Service Representative - Contact Center Will Play a key role in helping our Australian customers with a variety of Retail, Cards and Digital Banking solutions,...


  • Clark Freeport Zone, Pampanga, Philippines Royal Eagle Aviation FZCO - Representative Office Full time ₱150,000 - ₱250,000 per year

    Respond to customer inquiries via phone, email or chatResolve customer complaints and issues with professionalism and efficiencyMaintain a high level of product and service knowledge to assist customers accuratelyProcess orders, forms, applications, and requestsKeep records of customer interactions, transactions, comments, and complaintsFollow communication...


  • Philippines Lean Solutions Group Inc. Full time ₱170,000 - ₱280,000 per year

    Customer Service Representative (BPO)ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing,...


  • Philippines Ikigai Cases Full time ₱1,032,000 per year

    We are Hiring for a Customer Service RepresentativeLocation: RemoteCompensation: $1,500 per month + performance-based bonusesWork Days: Saturday to Wednesday (Thursday & Friday off)Work Hours: 40 hours per week, 8 AM-5 PM EST, with 1-hour unpaid break.About the CompanyIkigai Cases ) is a family-owned e-commerce business selling premium metal pill cases....


  • , , Philippines Analog Devices, Inc. Full time

    Representative, Customer Service page is loaded## Representative, Customer Servicelocations: Philippines, Cavite (jp)time type: Full timeposted on: Posted Todayjob requisition id: R Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that...


  • Clark Freeport Zone, Pampanga, Philippines Clark Outsourcing Full time ₱300,000 - ₱360,000 per year

    Clark Outsourcing is hiring a Full time Customer Service Representative role in Clark Freeport, Central Luzon. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: Evening2-3 years of relevant work experience required for this roleExpected salary:...


  • Clark Freeport Zone, Pampanga, Philippines TREXAN CAREER SYSTEMS Full time ₱360,000 per year

    Start Your Career Today – Customer Service Representative at SM Clark PampangaReady to begin your BPO journey? We are looking for Customer Service Representatives to join our pioneer account at SM Clark Pampanga. With a fast and virtual hiring process (no final interview), you can land a job quicker and easier.Why Apply?Earn up to ₱30,000 salary...


  • Clark Freeport Zone, Pampanga, Philippines Private Advertiser Full time ₱60,000 - ₱120,000 per year

    As a Customer Service Representative at CORPORATE VISIONS INC', you will be an integral part of our virtual customer support team based in Carcar City Cebu. In this full-time role, you will be responsible for delivering exceptional customer service to our financial and sales account clients, ensuring their needs are met efficiently and effectively.


  • , Metro Manila, Philippines Buscojobs Full time

    Customer Service Representative – Ayala North Exchange, Makati Location: Makati (onsite) Ayala North Exchange. Salary up to ₱20,000/month with training and benefits. Quick & 100% virtual hiring available from home for some roles. Immediate start; on-site requirement may apply for others. What’s in it for you? Full training and guidance for a smooth...