WFM - Scheduler

Job Title: RTA / Scheduler – Shift Manager (Onsite)Employment Type: Full-TimeLocation: Onsite (BPO/Virtual Operations Center)About the RoleWe are seeking an experienced RTA/Scheduler – Shift Manager to oversee workforce planning, staffing allocation, schedule creation, and volume management for BPO and virtual manpower teams. This role ensures optimal...

Company DescriptionEntain is a business with big ambitions. Our vision is to be the world-leader in sports betting and gaming interactive entertainment. Our purpose is to bring moments of excitement into people's lives. We also have a clear strategy across two broad pillars: sustainability and growth.Job DescriptionUse combinations of historical information,...

Company DescriptionSports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...

Company DescriptionEntain is committed to creating an inclusive environment where everyone is treated fairly. We respect and encourage diversity and strive to ensure that individuals receive equal treatment in all aspects of their employment.Job DescriptionCapacity Planning AnalystAs a Capacity Planning Analyst, you will play a crucial role in supporting our...

Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...

Company DescriptionSports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...

Work Setup: On-site in MOA, Pasay Shift Schedule: 5 am - 4 pm (AU Shift), can change depending on the business need Required Skills/Experience: • Bachelor's Degree or at least 2 years in college completed (no back subjects) • At least 3 years as a Workforce Manager or equivalent in the BPO industry • Solid background in WFM functions, e.g.,...

About the job WFM Manager | Night Shift | Hybrid | Pasay Job Description Responsible for Workforce Management & Service Delivery to Internal & External Customers Manages a WFM team for 3 to 5 clients, leading and mentoring the team to support Operations Directly manages WFM processes, Client KPIs, and financial performance in a multi-site, multi-platform...

About the job Call Center Workforce Scheduler - Pasay About the job Workforce Scheduler (Pasay) | Onsite Requirements At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup We need people who can start immediately or who are on their final few days of rendering their resignation. Work Setup: Onsite Shift: Graveyard Schedule The workforce...

About the job Call Center Workforce Scheduler - Pasay City About the job Workforce Scheduler (Pasay City) | Onsite Work Setup: Onsite (MOA)Shi ft: Graveyard Schedule Requirements: least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP. RESPONSIBILITIES: Service Planning The scheduling and service...

Job Openings Workforce Manager | Onsite - MOA / Pasay | Dayshift About the job Workforce Manager | Onsite - MOA / Pasay | Dayshift Work Setup: 100% OnsiteLocation: MOA PasaySchedule: Monday -Friday, 5:00 AM -4:00 PM (subject to change based on business needs; AU Program) Responsibilities: Develop month-wise, day-wise, and interval-wise forecasts, factoring...

About the job: Workforce Manager (MOA Pasay) | Onsite Work Setup: 100% Onsite Work Location: MOA Pasay Work Schedule: M-F, 5am-4pm—can change depending on the business need (AU Program) Responsibilities: Generates month-wise, day-wise, and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality,...

Job Openings Workforce Manager | Day Shift | Onsite | Pasay City About the job Workforce Manager | Day Shift | Onsite | Pasay City Work Setup: 100% OnsiteWork Location: MOA PasayWork Schedule: M-F, 5am-4pm - can change depending on the business need (AU Program) Responsibilities: Generates month-wise, day-wise and interval-wise forecast incorporating...

About the Position: Workforce Manager (MOA Pasay) | Onsite Work Arrangement: 100% Onsite Location: MOA Pasay Work Schedule: Monday to Friday, 5:00 AM 4:00 PM (may vary based on business requirements, AU Program) Responsibilities: - Develop monthly, daily, and interval forecasts by analyzing historical data and considering factors such as special events,...

About the job BPO Workforce Manager (MOA, Pasay) About the Position: Workforce Manager (MOA Pasay) | Onsite Work Arrangement: 100% Onsite Location: MOA Pasay Work Schedule: Monday to Friday, 5:00 AM 4:00 PM (may vary based on business requirements, AU Program) Responsibilities Develop monthly, daily, and interval forecasts by analyzing historical data and...

Qualifications: • 3+ years Workforce Management experience, focused on Scheduling & Intraday management • Strong in schedule planning, forecasting, and staffing adjustments • Able to work onsite and handle basic real-time escalations when needed