WFM / Workforce Manager (MOA, Pasay)

About the Position: Workforce Manager (MOA Pasay) | Onsite Work Arrangement: 100% Onsite Location: MOA Pasay Work Schedule: Monday to Friday, 5:00 AM 4:00 PM (may vary based on business requirements, AU Program) Responsibilities: - Develop monthly, daily, and interval forecasts by analyzing historical data and considering factors such as special events,...

Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup:  Hybrid setup in MOA, Pasay Shift Schedule : Night shift/shifting Qualifications: At least 2 years completed in college 2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experience Knowledgeable of Erlang/OCC tools Preferably with an Insurance campaign...

Job Title: Assistant Manager, Workforce/Team Lead, WFMWork setup: Hybrid setup in MOA, Pasay Shift Schedule: Night shift/shifting Qualifications: At least 2 years completed in college2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experienceKnowledgeable of Erlang/OCC toolsPreferably with an Insurance campaign...

About the job: Workforce Manager (MOA Pasay) | Onsite Work Setup: 100% Onsite Work Location: MOA Pasay Work Schedule: M-F, 5am-4pm—can change depending on the business need (AU Program) Responsibilities: Generates month-wise, day-wise, and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality,...

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup. Responsibilities Essential Duties & Responsibilities · Lead a team of WFM analysts. · Generate long-range and short-term forecasts at intervals, daily and weekly. · Create, update, and maintain staffing models & resource plans; publish weekly updates. · Create accurate...

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup. Responsibilities Essential Duties & Responsibilities · Lead a team of WFM analysts. · Generate long-range and short-term forecasts at intervals, daily and weekly. · Create, update, and maintain staffing models & resource plans; publish weekly updates. · Create accurate...

Position: Workforce Scheduler (Pasay) | OnsiteWork Arrangement: Onsite Shift: Graveyard schedule Requirements: Minimum of 1 year experience as a WFM Scheduler in a BPO or call center environmentCandidates must be available to start as soon as possible

Position: Workforce Scheduler (Pasay) | Onsite Work Arrangement: Onsite Shift: Graveyard schedule Requirements: Minimum of 1 year experience as a WFM Scheduler in a BPO or call center environment Candidates must be available to start as soon as possible

About the job Team Lead/ Assistant Manager/ Lead Assistant Manager Workforce (Hybrid) | Pasay Work setup: MOA (Hybrid) Qualifications: 5 years BPO experience2 to 3 years Assistant Manager/ Lead Assistant Manager, workforce spaceKnowledgeable of erlang/ occ toolsPreferably with Insurance campaign backgroundPreferred - Work force tool ERLANG

About the job Team Lead/ Assistant Manager/ Lead Assistant Manager Workforce (Hybrid) | Pasay Work setup: MOA (Hybrid) Qualifications: 5 years BPO experience 2 to 3 years Assistant Manager/ Lead Assistant Manager, workforce space Knowledgeable of erlang/ occ tools Preferably with Insurance campaign background Preferred - Work force tool ERLANG