WFM / Workforce Manager (MOA, Pasay)
3 days ago
Work Setup: On-site in MOA, Pasay
Shift Schedule: 5 am - 4 pm (AU Shift), can change depending on the business need
Required Skills/Experience:
• Bachelor's Degree or at least 2 years in college completed (no back subjects)
• At least 3 years as a Workforce Manager or equivalent in the BPO industry
• Solid background in WFM functions, e.g., forecasting, scheduling, and real-time management
• Proficient in WFM tools
• Preferably available to start immediately or with a notice period of up to 30 days
• Flexible and willing to work in shift schedules, extended hours, and during weekends as per business needs
• With Pre-Employment Requirements documents ready
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