Team Leader

4 days ago

Cebu City, Central Visayas, Philippines RSD Human Resource Management Consultancy Full time ₱528,000 per year

Qualifications:

  • Bachelor's degree preferred; equivalent experience accepted.
  • Minimum of 2 years of experience in a BPO environment, with at least 1 year in a leadership or supervisory role.
  • Strong understanding of call center metrics such as AHT, CSAT, FCR, and QA scores.
  • Excellent communication, coaching, and interpersonal skills.
  • Strong problem-solving and decision-making abilities.

Job Type: Full-time

Pay: Up to Php44,000.00 per month

Benefits:

  • Paid training

Experience:

  • Team Leader: 1 year (Required)

Work Location: In person

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