Team Leader

About the role Reporting to the Operations Manager, this full-time Team Leader role will be based at our modern office in Cebu City, Cebu. As a Team Leader for our Travel Account, you will be responsible for leading and developing a high-performing team that delivers exceptional customer service to our global clients. This is an excellent opportunity to...

Job Description: Team Leader – Cha Tuk Chak Thai Street CafePosition: Team LeaderReports to: Operations Supervisor / Business OwnerOversees: Multiple branchesThe Team Leader ensures smooth operations across multiple branches by leading teams, improving sales, and maintaining quality and efficiency. This role bridges store-level operations with management...

Team Leader (Billing Account)Work Setup: OnsiteStart Date: ASAPJob HighlightsLead a high-performing Billing teamClient-facing role with daily reportingCoaching-focused TL positionJob DescriptionWe are looking for an experienced Team Leader to oversee a Billing team and ensure consistent performance delivery. The ideal candidate has strong billing knowledge,...

Role Overview:The Team Leader – Customer Service Operations is responsible for leading a team of customer service representatives in a fast-paced, 24x7x365 operational environment. The role focuses on driving team performance, ensuring service excellence, managing escalations, and maintaining operational stability. The Team Leader is accountable for...

We are seeking a results-driven and people-focused Team Leader to manage a team supporting a Legal Intake / Law Firm account in a BPO environment. The Team Leader will oversee daily operations, ensure service quality, and coach the team to deliver accurate intakes and exceptional client support. A background in legal intake or law firm support is...

Job OverviewWe are seeking a results-driven and people-focused Team Leader to manage a team supporting a Legal Intake / Law Firm account in a BPO environment. The Team Leader will oversee daily operations, ensure service quality, and coach the team to deliver accurate intakes and exceptional client support. A background in legal intake or law firm support is...

Qualifications:Bachelor's Degree or 2nd year college undergraduate completed. Financial Experience as a Team Leader or as an Agent. People ManagementJob Type: Full-timePay: Up to Php53,000.00 per monthBenefits:Paid trainingWork Location: In person

QualificationsAt least 1–2 years of experience as a Team Leader in a BPO/Contact Center environment.Strong understanding of Cebu site operations and local workforce culture (advantage).Excellent communication, leadership, and coaching skills.Proven track record of improving team performance using data-driven approaches.Job Type: Full-timePay: Up to...

Non-negotiables:- At least 2 years college levelNon nego - 2 years experience as a Team Leader in BPOJob Type: Full-timePay: Up to Php45,000.00 per monthAbility to commute/relocate:Cebu: Reliably commute or planning to relocate before starting work (Required)Experience:Team Lead: 2 years (Required)Financial Account: 1 year (Required)Work Location: In person

Position Overview:The Team Leader will be responsible for managing, leading, and overseeing the activities of a team of CSRs/TSRs, ensuring that each individual meets and exceeds the standards set by the company and the client. Some primary responsibilities are as follows:Monitors the performance of each team member against specified account/program metrics...