Resident Support Specialist

2 days ago

Manila, National Capital Region, Philippines Arboreal Management Full time ₱40,000 - ₱60,000 per year
Resident Support Specialist (Remote – PH)
About Us

Arboreal Management is the property management arm of Great Expectations, a fast-paced, mission-driven real estate investment firm focused on providing affordable, innovative, and profitable housing throughout the Pacific Northwest.

We manage over 2,600 apartment homes and are growing quickly. We believe in collaboration, data-driven decision-making, and building communities—not just buildings. Our team is small, driven, and deeply committed to changing how housing works.

About the Role

We're looking for a highly organized and detail-oriented Resident Support Specialist to join our growing team. In this role, you'll work closely with Regional Managers overseeing various pods and portfolios within our property management operations across the U.S. This is a back-office operations support role that plays a critical part in ensuring accuracy, compliance, and timely execution of key property and portfolio-level processes.

What You'll Be Doing

Your main responsibilities will include, but are not limited to:

  • Quarterly Portfolio Audits: Assist in preparing and reviewing resident files, lease documents, and compliance reports.
  • Notices Support: Draft, organize, and schedule notices (lease violations, non-renewals, etc.) in line with regional and legal requirements.
  • Lease Renewals: Help track and follow up on upcoming lease renewals across assigned portfolios using internal trackers and AppFolio.
  • Financial Reviews: Assist with monthly income/expense tracking and reporting for regional reviews.
  • Commission Support: Maintain accurate logs for manager performance-based commissions and assist in cross-checking bonus eligibility.
  • Communication & Coordination: Support Regional Managers with data pulls, follow-ups, inbox management, and process documentation.
What You'll Bring
  • At least 1-2 years experience in property management, compliance, virtual assistant work, or operations support (preferred but not required).
  • Proficiency in tools like AppFolio, Google Sheets, Microsoft Excel, and SharePoint.
  • Strong attention to detail and comfort working with checklists, trackers, and audit logs.
  • Excellent written communication skills and proactive follow-through.
  • Ability to work independently and collaborate across departments.
  • Reliable internet and ability to work US hours (PST/MST/EST).
What We Offer
  • Competitive PH-based salary (commensurate with experience)
  • 100% remote work setup
  • Training & growth opportunities in U.S. property operations
  • Supportive, process-driven team culture
  • Direct exposure to Regional Operations & Compliance Management

  • ArchiCAD Specialist

    1 week ago

    Manila, National Capital Region, Philippines Support Studios Manila Full time ₱30,000 - ₱45,000 per year

    We're Hiring ArchiCAD Specialist / ArchitectLocation: Mandaluyong City, Philippines (Full Onsite | Philippines-Based)Work Hours: Monday to Friday, 8:00 AM – 5:00 PMUp to 45K (depending on experience)Full-Time | Immediate HiringAre you an ArchiCAD expert or architect with a passion for precision and design excellence? Join our dynamic team and...

  • IT Support Specialist

    7 days ago

    Manila, National Capital Region, Philippines V360 Global Solutions, Inc Full time ₱100,000 - ₱120,000 per year

    IT Support Specialist– Elevate Healthcare Technology, 100% RemoteDo you thrive in fast-paced environments, love tackling tech challenges, and want to advance healthcare technology? If you have experience as an IT Support Specialist, IT Generalist, Technical Support Officer, Systems Administrator, Helpdesk Analyst, Network Support Technician, Desktop...

  • Workforce Data Enablement Specialist

    2 days ago

    Manila, National Capital Region, Philippines Support Services Group Full time ₱30,000 - ₱60,000 per year

    The Workforce Data Enablement Specialist plays a key role in supporting Workforce Management operations by handling the intake, processing, and preparation of operational and performance data. This role ensures timely and accurate delivery of reports by executing structured, manual data processes with a high level of precision and attention to detail.Key...

  • IT Support Specialist

    6 days ago

    Manila, National Capital Region, Philippines MySigrid Full time ₱1,200,000 - ₱2,400,000 per year

    MySigrid is looking to hire ambitious, experienced, and resourceful IT Support Specialist to join us in developing scalable software solutions both on mobile and web. You will be working together with a cross-functional team that's responsible for full software development, from conception to deployment.WHO WE AREMySigrid is a Premium Executive and Personal...

  • ERP Support Specialist

    2 days ago

    Manila, National Capital Region, Philippines Satellite Office Full time ₱1,500,000 - ₱3,000,000 per year

    ERP SUPPORT SPECIALISTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwideWHAT IS AN ERP SUPPORT SPECIALIST?Our awesome client, a leading cosmetics and skincare...

  • Customer Support Specialist

    2 days ago

    Manila, National Capital Region, Philippines DealHub Full time ₱600,000 - ₱1,200,000 per year

    DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...

  • Linux Support Specialist

    2 days ago

    Manila, National Capital Region, Philippines SupportNinja Full time

    Work Set Up:RemoteEmployment Type:Full-TimeSchedule:ShiftingEquipment:Bring-Your-Own Device (BYOD)Step into a role where your command of Linux systems powers smooth operations and smarter solutions. As a Linux Support Specialist, you'll be the go-to expert for diagnosing issues, optimizing performance, and keeping systems secure and up to date.What does a...

  • Customer Support Specialist

    2 days ago

    Manila, National Capital Region, Philippines Metacom Careers Full time ₱150,000 - ₱250,000 per year

    Company DescriptionMetacom Solutions, based in the Philippines, is a leading information technology and services company offering competitive compensation packages, medical and life insurance benefits, and opportunities for personal and professional growth. Employees enjoy paid vacation and sick leave, comfortable office spaces—including sleeping...

  • IT Support Specialist

    7 days ago

    Manila, National Capital Region, Philippines Knoll Ridges Consultancy, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the roleJoin our dynamic team at Knoll Ridges Consultancy, Inc. as an IT Support Specialist. In this full-time position based in Metro Manila, you will be responsible for providing exceptional technical support and problem-solving to our clients. Your role will be crucial in ensuring the smooth operation of our clients' IT infrastructure and...

  • Assessment Specialist Support Advisor

    2 days ago

    Manila, National Capital Region, Philippines Cambridge University Press & Assessment | Manila Full time

    Assessment Specialist (AS) Support AdvisorWork setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.Work schedule: Monday to Friday, usually 3PM to 11PM Manila time, overlaps with UK operating hours. Flexibility required for extended opening hours and weekend working...