IT Support Associate

4 days ago

Manila, National Capital Region, Philippines SMEDD Corp. Full time ₱250,000 - ₱350,000 per year

JOB RESPONSIBILITIES:

  • Resolves day to day technical IT concerns reported through SMITH
  • Software installation and maintenance
  • Generation of monthly print report
  • Printer maintenance and request
  • Provide support for Quarterly and Semi-Annual Coordination meeting
  • Provide support for EDD Meetings (e.g. Videocon, Telecon, FGH Meeting)
  • First level network support
  • Escalation of IT concerns to 2nd Level support
  • Software and Hardware inventory
  • Issuance and deployment of IT equipment
  • File transfer requested through SMITH
  • Processing of IT purchase and IT service request for EDD · Coordination with branch counterparts and other IT teams
  • Monitoring of Virus detections and Anti-virus client compliance
  • Monitoring of SCCM client compliance
  • Creation of IT equipment evaluation and recommendation document
  • Perform research and development
  • Manage User AD credentials
  • Maintenance of EDD File and Print server
  • Liaise with vendors and contractors for IT Equipment warranty claims and requirements

JOB QUALIFICATIONS:

  • Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • At least 2 years of experience in IT technical support.
  • With experience in Microsoft, SAP, AutoCAD, antivirus, security software installation, PC hardware and network troubleshooting.
  • Knowledgeable in server administration.
  • Must be willing to be assigned in Pasay City.

  • Customer Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Qualis Support Services Manila Full time

    Company DescriptionQualis Support Services Manila specializes in back-office support and is dedicated to building partnerships based on trust and transparency. The company values delivering results for its partners while ensuring a supportive and positive work environment for its employees. Located in BGC, Taguig, Qualis Support Services Manila believes in...

  • Senior Support Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Agilitec IT Full time ₱1,200,000 - ₱1,600,000 per year

    Salary: $2,500 - $2,800Working Schedule: Monday through Friday, 9:00 AM 6:00 PM Central TimeEmployer: MSP company operating in Austin, TexasBenefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Internet AllowanceOverview:We are seeking a Senior...

  • System Support Engineer

    7 days ago

    Manila, National Capital Region, Philippines Agrius IT Full time $104,000 - $130,878 per year

    Company DescriptionAgrius IT is a trusted provider of Third-Party Maintenance (TPM) services, specializing in comprehensive support for data center infrastructure, including servers, storage, and networking equipment. With a focus on cost optimization and sustainable IT practices, we offer 24/7 technical support, diverse Service Level Agreements (SLAs), and...

  • Technical Support Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Zappy Full time $40,000 - $60,000 per year

    Job Title: Technical Support Associate (Remote)Location: PhilippinesCompany: Zappy & Client CompaniesOverviewThe Technical Support Specialist provides expert technical assistance and support to internal teams and external clients. This role is responsible for troubleshooting technical issues with our clients product and service, assisting field technicians...

  • Product Support Associate

    1 week ago

    Manila, National Capital Region, Philippines Thomson Reuters Full time ₱1,200,000 - ₱2,400,000 per year

    Product Support Associate, Operations Customer Service and SupportAre you passionate about solving complex technical challenges and delivering exceptional customer experiences? Imagine joining a dynamic team where your problem-solving skills and technical expertise directly impact customer satisfaction and the success of an industry leader—Thomson Reuters...

  • Level 2 Support Technician

    2 weeks ago

    Manila, National Capital Region, Philippines Agilitec IT Full time ₱480,000 - ₱720,000 per year

    Salary: $1,600 - $2,000Working Schedule: Pacific Standard TimeEmployer: MSP company operating in Florida, USABenefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Overview: The Level 2 Support Technician is responsible for resolving escalated...

  • Level 2 Support Technician

    2 weeks ago

    Manila, National Capital Region, Philippines Agilitec IT Full time ₱1,600,000 - ₱2,000,000 per year

    Salary: $1,600 - $2,000Working Schedule: Pacific Standard TimeEmployer: MSP company operating in Florida, USABenefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Overview:The Level 2 Support Technician is responsible for resolving escalated...

  • Client Helpdesk Support L1-L3

    5 days ago

    Manila, National Capital Region, Philippines Flexisource IT Full time ₱800,000 - ₱1,200,000 per year

    CLIENT HELPDESK SUPPORT L1 - L3About the roleWe are looking for a Client Helpdesk Support with a focus on gaming systems and casino technology . In this role, you will provide multi-level support for desktops, laptops (Windows and Mac), tablets, printers, mobile devices, and storage devices , with a specific emphasis on gaming hardware and...

  • Chat Support Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Creators Inc Full time $12,000 - $24,000 per year

    We're Hiring Chat Support AssociatesJoin our elite team and work with Creators Inc., a top-performing, US-based agency managing online content creators. Our chat team plays a key role in engaging with fans, building relationships, and supporting growth. We're looking for motivated individuals with strong communication skills to join our...

  • Chat Support Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Creators Inc Full time $10,240 - $20,480 per year

    We're Hiring Chat Support AssociatesJoin our elite team and work with Creators Inc., a top-performing, US-based agency managing online content creators. Our chat team plays a key role in engaging with fans, building relationships, and supporting growth. We're looking for motivated individuals with strong communication skills to join our...