Desktop Support Engineer

1 week ago

San Fernando, Central Luzon, Philippines Systemantech, Inc Full time ₱192,000 per year

DUTIES AND RESPONSIBILITIES:

1. Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer.

2. Diligently attends to assigned tickets and provides support within the specified SLAs

3. Responsible with level 1 (phone & remote) & level 2 (on site) support.

4. Regularly updates on the status of assigned service request or incident.

5. Reports and updates helpdesk on incident or service requests encountered beyond the assigned

service request.

6. Provides assistance to end-users on standard applications and specialized software.

7. Troubleshoots hardware problems, replaces defective parts and makes necessary escalation to

the authorized person.

8. Responsible in formatting/Cloning of PC, Desktop, Laptops

9. Network connection configuration, testing and basic troubleshooting.

10. Performs regular checkup of PC desktop/laptop and a like (such as but not limited to

defragmentation/patches/virus updates)

11. Escalates problem that requires immediate attention of helpdesk, team leader or appropriate

authorities.

12. Performs other relevant tasks that may be assigned from time to time

POSITION REQUIREMENTS/QUALIFICATIONS

a) Education & other basic requirements

1. At least a graduate of any four year computer course

2. Minimum of 1 year relevant corporate experience

3. Amenable to the working schedule and location of the client company

4. With strong knowledge in operating system

5. Knowledgeable in PC Troubleshooting

b) Skills

- Soft Skills

1. Communication Skills

2. Customer Service

- Technical Skills

1. PC/Hardware troubleshooting

2. Printer, Software, Network troubleshooting

3. Formatting

4. Network configuration

c) Trainings

- The candidate should complete/have attended the following trainings:

a. Company Policies & Procedures, Vision, Mission & Core Values

b. Seminar on Security & Basic Policies of client.

c. English Proficiency Training

d. Quality Service Management

e. PC troubleshooting workshop

f. Basic Network configuration workshop

Job Types: Full-time, Fresh graduate

Pay: Php15, Php16,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance

Work Location: In person

  • IT Technical Support Engineer

    3 days ago

    San Fernando, Central Luzon, Philippines PCWORX IT Solutions Inc. Full time ₱250,000 - ₱500,000 per year

    Job details:IT Technical Support Engineer is responsible in providing support for the company client nationwide.Duties and Responsibilities:To provide on-site support.To assist clients in solving complex technical issues.To respond to all client queries. may require working after hours as well as a presence on-site as required.To document all relevant...

  • IT Staff

    3 days ago

    San Fernando, Central Luzon, Philippines Systemantech Full time ₱192,000 - ₱204,000 per year

    We are seeking a skilled IT Support Engineer to join our IT team. The role involves preparing, deploying, and maintaining desktops and laptops, providing technical support to end-users, and ensuring the smooth operation of IT systems. The ideal candidate has strong troubleshooting skills, attention to detail, and the ability to work effectively in a team...

  • Tier 2 Technical Support | Hybrid with 25 Differential Pay

    3 days ago

    San Fernando, Central Luzon, Philippines Connext Global Solutions Inc Full time ₱250,000 - ₱500,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Tier 2 Technical Support who will be working with Connext's Client in the United States...

  • Associate IT Technical Support

    4 days ago

    San Fernando, Central Luzon, Philippines Spectre Teleservices Full time ₱150,000 - ₱250,000 per year

    JOB REQUIREMENTS:Al least high school graduate or undergraduate are welcome to apply.At least 6months to 1-year Technical Support roleHave experience in BPO companyExcellent problem-solving and analytical skillsOutstanding communication and customer service skillsResponsible in providing technical support for desktop systems, software, and...

  • Structural Engineer

    3 days ago

    San Fernando, Central Luzon, Philippines Boomering inc Full time ₱840,000 - ₱960,000 per year

    Position Title: Structural EngineerWork Set-up: Work from HomeSchedule: 3:00 PM – 12:00 AM PHTSalary: Php 70,000.00 to Php 80,000.00Our client is a company that specializes in providing expert structural repair and maintenance services for residential, commercial, and industrial properties. With a focus on ensuring the safety and longevity of buildings,...

  • Associate IT Technical Support

    2 weeks ago

    San Fernando, Central Luzon, Philippines J-K Network Manpower Services Full time ₱25,000 - ₱35,000 per year

    COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.Position: Associate IT Technical SupportCompany Industry: BPOWork Location: Clark PampangaWork Schedule: Shifting scheduleSalary: Php 25,000 - Php 35,000 grossWork Set Up: On-siteHeadcount: 70 HC NeededJOB REQUIREMENTS:Al least high school graduate or undergraduate are...

  • Product Engineer

    4 days ago

    San Fernando, Central Luzon, Philippines Boomering inc Full time ₱720,000 - ₱1,080,000 per year

    This is a remote position.Position Title: Product EngineerWork Setup: Hybrid or WFHSchedule: Between AU and UK times zones or as required by the clientSalary: Php 60,000 – Php 90,000 (Depending on Experience)Are you a full-stack engineer who thrives on real-world challenges, not just ticking off Jira tasks? Join our global client's fast-paced insurtech...

  • Financial Support Specialist

    2 weeks ago

    San Fernando, Central Luzon, Philippines Connext Global Solutions Inc Full time $40,000 - $60,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Financial Support Specialist who will be working with Connext's Client in the United...

  • Technical Support Engineer

    4 weeks ago

    San Fernando, Central Luzon, Philippines ComClark Network and Technology Corp. Full time

    OverviewDirect message the job poster from ComClark Network and Technology Corp.PURPOSETo ensure smooth function of VSAT Operations and maintenance of VSAT Hub equipment including routine checks of all related equipment and devices such as Protocol Processors, NMS, Line Cards, modems, HPA's, LNB's, upconverter.MINIMUM REQUIREMENTSEducation:Bachelor's degree...

  • Technical Support Engineer

    1 week ago

    San Fernando, Central Luzon, Philippines ComClark Network and Technology Corp. Full time ₱1,200,000 - ₱1,800,000 per year

    PURPOSE (why does the position exist, WITH what objectives and WITHIN what limits)To ensure smooth function of VSAT Operations and maintenance of VSAT Hub equipment including routine checks of all related equipment and devices such as Protocol Processors, NMS, Line Cards, modems, HPA's, LNB's, upconverter.MINIMUM REQUIREMENTSEducation:Bachelor's degree in...