Process and Policy Documentation Officer

1 day ago

Manila, National Capital Region, Philippines Salmon Group Ltd Full time $40,000 - $60,000 per year

Salmon – Who We Are and What We Do

Salmon is a fast-growing consumer fintech group, founded in July 2022 with the vision of building the best credit-led neobank in Southeast Asia. We chose the Philippines as our first market and are now a licensed consumer-lending group, working towards becoming a licensed bank (subject to BSP approval).

Our founding team previously built and led Tinkoff, one of the world's most successful digital banks, which achieved a market capitalization of over US$20 billion.

Today, Salmon brings together a highly qualified global team of finance and technology professionals, supported by world-class investors such as IFC (a member of the World Bank Group), ADQ (an investment company wholly owned by the Government of Abu Dhabi), and other prominent fintech investors.

We are building a financial technology business that operates seamlessly 24/7/365, creating thousands of jobs and delivering high-quality financial access to millions of Filipinos. We'd love to have you join us on this journey.

About the Role: Process and Policy Documentation Officer

As a Process and Policy Documentation Officer, you will play a key role in ensuring that Salmon's internal processes and policies remain accurate, compliant, and aligned with regulatory requirements. You'll collaborate closely with different teams to build and maintain documentation that supports operational excellence and regulatory compliance.

Responsibilities

  • Develop, review, and maintain the company's process and policy documentation in line with regulatory and internal standards.
  • Collaborate with cross-functional teams to ensure policies and procedures are accurate, up-to-date, and well-communicated.
  • Monitor changes in regulations and update documentation accordingly.
  • Maintain version control and ensure proper archiving of all process and policy documents.

Requirements

  • Bachelor's degree in business administration, Banking, Finance, Industrial Engineering, or a related field.
  • Strong writing and editing skills with keen attention to detail and accuracy.
  • Solid knowledge of banking operations, processes, and regulatory requirements.
  • Ability to analyze processes and translate them into clear, structured documentation.
  • Proficiency in MS Office and familiarity with document management tools.
  • Excellent coordination and communication skills for cross-department collaboration.
  • At least 2–3 years of relevant experience in process documentation, compliance, or operations.

  • Policy & Process Analyst

    1 day ago

    Manila, National Capital Region, Philippines International Committee Of The Red Cross Full time $40,000 - $60,000 per year

    Press Tab to Move to Skip to Content LinkCreate a job alert: select how often (in days) to receive an alert:Create a job alert: select how often (in days) to receive an alert:The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action...

  • Programme Policy Officer

    1 day ago

    Manila, National Capital Region, Philippines United Nations World Food Program Full time $60,000 - $80,000 per year

    The World Food Programme is seeking a Programme Policy Officer (Disaster Risk Financing) based in Manila, Philippines. This role focuses on addressing climate change impacts on hunger and supporting disaster risk financing initiatives. The position is part of the Emergency Preparedness and Response Unit and aims to enhance community resilience against...

  • Process Documentation Specialist

    1 day ago

    Manila, National Capital Region, Philippines GECO Asia Pte Ltd Full time $60,000 - $80,000 per year

    We are seeking a highly skilled Process Documentation Specialist to develop clear, accurate, and user-focused documentation that captures business processes and workflows. This role collaborates closely with subject matter experts (SMEs) to define and document standard procedures, ensuring alignment with governance standards and business requirements. Your...

  • TL-Policy Servicing

    1 day ago

    Manila, National Capital Region, Philippines Cognizant Technology Solutions Full time $80,000 - $120,000 per year

    Job SummaryThe TL-Policy Servicing role requires an experienced professional with 8 to 10 years in the Life and Annuity domain. The candidate will work from the office during night shifts focusing on policy servicing tasks. This role demands a deep understanding of life and annuities insurance ensuring efficient and accurate policy management to enhance...

  • Document Control Specialist

    1 day ago

    Manila, National Capital Region, Philippines Philtrust Bank Full time $40,000 - $80,000 per year

    Key Responsibilities:• Draft, edit, and maintain IT policies, process documentation, and internal manuals.• Work closely with IT teams to document workflows, standard operating procedures (SOPs), and system-related processes.• Assist in preparing reports, presentations, and executive summaries for the CTO.• Coordinate with other departments to gather...

  • Export Document Officer

    1 day ago

    Manila, National Capital Region, Philippines Ecocert Full time $40,000 - $60,000 per year

    Are you looking to work for a company that truly Act for a Sustainable World ?Do you strive every day to improve the well-being of our planet and people ?If the answer is yes, come and join the ECOCERT team today and put your skills to good useECOCERT is pioneer and leader in organic and sustainable certification services for key industries like Agriculture,...

  • Policy Review Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeePolicyAnalysis Full time

    Job Overview:We are seeking a highly skilled Policy Analyst to join our team. As a Policy Analyst, you will play a crucial role in reviewing insurance policies against relevant source documents, identifying discrepancies, and delivering high-quality policies to our clients.The ideal candidate will have excellent analytical and problem-solving skills, with...

  • Processing Officer

    1 day ago

    Manila, National Capital Region, Philippines Interstaff, Inc. Full time $26,000 - $30,000 per year

    Who is Interstaff, Inc.?Founded in 1998, Interstaff is an international nurse staffing agency that recruits nurses worldwide and places them in hospitals throughout the United States. We operate on a nurse-first mindset, whereas every role at Interstaff supports the nurse and contributes to the success of their journey. We also work to meet our hospital...

  • Process Specialist

    1 day ago

    Manila, National Capital Region, Philippines Super 8 Retail Systems, Inc. Full time $40,000 - $80,000 per year

    The position includes documentation of the business processes, workflow and training materials for assigned Department/s. Planning and implementing process improvements initiatives aligned to the strategic direction of the company.  Ensuring seamless execution and compliance on the implemented policies and procedures.Works closely with the process owners...

  • Home-based Documentation Officer

    1 day ago

    Manila, National Capital Region, Philippines ULTIM8 OUTSOURCE SOLUTIONS CORPORATION Full time $40,000 - $60,000 per year

    Position SummaryThe Documentation Officer is responsible for managing and processing Recognition of PriorLearning (RPL) applications with accuracy and efficiency. This role involves reviewing applicantdocuments, verifying information with referees, updating records in the Student ManagementSystem (SMS), and supporting the issuance of certificates and...