Process and Policy Documentation Officer

4 days ago

Manila, National Capital Region, Philippines Salmon Group Ltd Full time $40,000 - $60,000 per year

Salmon – Who We Are and What We Do

Salmon is a fast-growing consumer fintech group, founded in July 2022 with the vision of building the best credit-led neobank in Southeast Asia. We chose the Philippines as our first market and are now a licensed consumer-lending group, working towards becoming a licensed bank (subject to BSP approval).

Our founding team previously built and led Tinkoff, one of the world's most successful digital banks, which achieved a market capitalization of over US$20 billion.

Today, Salmon brings together a highly qualified global team of finance and technology professionals, supported by world-class investors such as IFC (a member of the World Bank Group), ADQ (an investment company wholly owned by the Government of Abu Dhabi), and other prominent fintech investors.

We are building a financial technology business that operates seamlessly 24/7/365, creating thousands of jobs and delivering high-quality financial access to millions of Filipinos. We'd love to have you join us on this journey.

About the Role: Process and Policy Documentation Officer

As a Process and Policy Documentation Officer, you will play a key role in ensuring that Salmon's internal processes and policies remain accurate, compliant, and aligned with regulatory requirements. You'll collaborate closely with different teams to build and maintain documentation that supports operational excellence and regulatory compliance.

Responsibilities

  • Develop, review, and maintain the company's process and policy documentation in line with regulatory and internal standards.
  • Collaborate with cross-functional teams to ensure policies and procedures are accurate, up-to-date, and well-communicated.
  • Monitor changes in regulations and update documentation accordingly.
  • Maintain version control and ensure proper archiving of all process and policy documents.

Requirements

  • Bachelor's degree in business administration, Banking, Finance, Industrial Engineering, or a related field.
  • Strong writing and editing skills with keen attention to detail and accuracy.
  • Solid knowledge of banking operations, processes, and regulatory requirements.
  • Ability to analyze processes and translate them into clear, structured documentation.
  • Proficiency in MS Office and familiarity with document management tools.
  • Excellent coordination and communication skills for cross-department collaboration.
  • At least 2–3 years of relevant experience in process documentation, compliance, or operations.

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