Customer Service Representative

1 week ago


Paranaque City, Calabarzon, Philippines KLIFT INDUSTRIAL CORPORATION Full time ₱120,000 - ₱180,000 per year

Job Description:

As Customer Service Representative main responsibility is to help maintain the current number of customers who avail of the company's products and services by providing swift and quality customer service and support consistently.

Duties & Responsibilities:

  1. SERVICE REQUEST FORM (SRF) - ENCODE EVERYDAY ON DATA BASE (GOOGLE SHEET) AND OWNED DATABASE.

  2. DELIVERY RECEIPT - Printing of DR format

  3. DELIVERY SLIP - Printing of DS format

  4. FIELD SERVICE REPORT - AFTER CHECKING OF SERVICE, LOG IT ON FSR LOG SHEET

    ENCODE ON GOOGLE SHEET AND OWNED DATABASE THEN GIVE IT TO ASSIGNED PSSE.

  5. MITSUBISHI CATTERPILLAR FORKLIFT (MCF) - Receives Documents and distribute to respective PSSE

  6. FLEET CARD (VEHICLE GAS RECEIPT) - ALWAYS END OF THE MONTH Consolidated all Fleet Card Receipts of PSSE Vehicle and submit to HR

  7. CALL SLIP LEAVES - CUT OFF DATE IS 24 TO 7 AND 8 TO 23 Consolidate all Call Slips of PSSE and submit to HR

  8. CLIENT INQUIRY - ALL OF CLIENT / COSTUMER INQUIRY JUST FORWARD IT TO GROUP CHAT MESSENGER OF PSSE

  9. JOB ORDER - PSSE WILL FILL UP AND SCANNED THE JO AND EMAILED IT TO MA'AM JUDY WITH APPROVAL THE GIVE IT TO CSO, ONCE MA'AM JUDY APPROVE IT PRINT THE APPROVAL PROOF AND ATTACHED IT ON JO AND GIVE IT TO PRODUCTION AREA

  10. TRAINING CERTIFICATE - Prepare the Certificate after receiving the list of attendees

  11. PSSE MEETING - Coordinate to HR for the use of Training Room and budget request

Job Types: Full-time, Fresh graduate

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • On-site parking
  • Promotion to permanent employee

Language:

  • English (Required)

Work Location: In person



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