Service Delivery Ops Lead Manager

OverviewAt OpsWerks, we believe service delivery is more than just metrics and uptime—it's about people, purpose, and progress.As Service Delivery Team Manager, your job is to grow the leaders who grow our teams. You'll work closely with a group of Service Delivery Team Leads and their SRE teams, helping them succeed in delivering high-impact support to...

The role Teleperformance is seeking a talented and experienced Shared Services Ops Manager - Accounting Background Required to join our team in Makati City Metro Manila. In this full-time role, you will be responsible for overseeing the day-to-day operations of our shared services accounting function, ensuring seamless financial processes and driving...

Role OverviewThe Support Services Team Lead will oversee the day-to-day operations of a support team, ensuring seamless delivery of customer experiences.

Job OverviewOur organization seeks a highly skilled IT Service Delivery Manager to oversee the delivery of IT production systems and services.This role involves managing the infrastructure service management lifecycle, ensuring exceptional client satisfaction, and mitigating risks to services.Key ResponsibilitiesWork independently as an expert and contribute...

Manager, Service Delivery (Hybrid Your potential has a place here with TTEC's award-winning employment experience. As a Service Delivery Manager working hybrid as needed by the businesshybrid as needed by the business in Metro Manila, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose,...

Key Performance Supervisor RoleJob Overview:The Service Delivery Supervisor oversees the Support team's performance in case assessment and assignment, escalation management, and low-level single-touch case resolution.Key Responsibilities:Ensure efficient departmental goal alignment by managing team workflow and optimizing dashboard management for all...

Job SummaryJoin our dynamic team as a Process Executive-Ops where you will play a crucial role in supporting our operations with your expertise in DBPool. This hybrid role offers a unique opportunity to work in rotational shifts ensuring seamless operations across various domains such as Registrars & Transfer Agents Ops Fund Administration and Wealth...

We are seeking an experiencedService Delivery Manager (Oracle NetSuite)to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery Manager will serve...

OverviewWe are seeking an experienced Service Delivery Manager (Oracle NetSuite) to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery Manager...

Job Description: Client Relationship Management:Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns.Service Level Agreement (SLA) Management:Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...