Service Delivery Manager

Job OverviewOur organization seeks a highly skilled IT Service Delivery Manager to oversee the delivery of IT production systems and services.This role involves managing the infrastructure service management lifecycle, ensuring exceptional client satisfaction, and mitigating risks to services.Key ResponsibilitiesWork independently as an expert and contribute...

OverviewAt OpsWerks, we believe service delivery is more than just metrics and uptime—it's about people, purpose, and progress.As Service Delivery Team Manager, your job is to grow the leaders who grow our teams. You'll work closely with a group of Service Delivery Team Leads and their SRE teams, helping them succeed in delivering high-impact support to...

Manager, Service Delivery (Hybrid Your potential has a place here with TTEC's award-winning employment experience. As a Service Delivery Manager working hybrid as needed by the businesshybrid as needed by the business in Metro Manila, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose,...

The Service Delivery Specialist (SDS) for the Managed Security Operations Center (MSOC) is responsible for ensuring the consistent and effective delivery of managed security services to clients. Reporting directly to the MSOC Manager, this role serves as the communication bridge between clients and internal SOC teams—ensuring alignment, timely escalation...

We are seeking an experiencedService Delivery Manager (Oracle NetSuite)to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery Manager will serve...

OverviewWe are seeking an experienced Service Delivery Manager (Oracle NetSuite) to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery Manager...

Service Delivery Manager is the main contact point in each specific Global Area for the Regional Delivery organization for client related requests or issues. He is accountable for the service in his own Area and as such, he/she manages all major issues, coordinating the activities with all relevant stakeholders. Your key tasks Be the Key contact for...

Job Description:Client Relationship Management:Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns. Service Level Agreement (SLA) Management:Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service delivery....

Job Description: Client Relationship Management:Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns.Service Level Agreement (SLA) Management:Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

You will be the main point of contact for regional delivery organizations and internal consulting for services under your responsibility. You will act as the first escalation point for complex service delivery issues addressed by clients, performing in-depth analysis and ensuring smooth transitions into operations.Key ResponsibilitiesBe the key contact for...