Customer Relations Officer
4 days ago
- Responsible as the main contact person for preventive maintenance and warranty.
- Provide answers to general warranty inquiries.
- Assist in all related application inquiries.
- Proactive call for customers' maintenance schedule.
- Follow-up calls in a specific period.
- Responsible for the dissemination of information to customers.
- Handle and endorse customer complaints and inquiries.
- Maintain customer database.
Qualifications*
- Graduate of any business course.
- Preferably with customer service background or experience.
- Experience in a car dealership is an advantage.
- Excellent interpersonal and communication skills.
- Proficient in Microsoft applications.
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
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