Customer Relations Associate

2 days ago

Manila, National Capital Region, Philippines Credit Corp Inc Full time ₱900,000 - ₱1,200,000 per year

Customer Relations Associate - Collection Services

Job no:

Work type: Full-time

Location: Manila, Manila - Makati City

Categories: Collections, Customer Service & Call Centre

Be part of our collections team and start a new career path with us

Shift | Day Shift

Credit Corp Group stand out as exceptional debt collection agencies. With a robust team of over 1,900 professionals, we have offices located in Australia, the USA, New Zealand, and the Philippines. As an ASX200 company, we operate primarily through two business streams: debt purchasing and consumer lending. Our Manila site supports three lines of business during the morning shift - AUS Debt Purchase, CCFS Lending, and Collection Services. Our performance in recent years has been impressive, and we are continually expanding. Central to our business values are fairness, respect, and inclusion for all our clients and employees.

What is the role of a Customer Relations Associate - Collection Services?

You will serve as the frontline of our debt collection operations, playing a vital role within our organization.

  • As a problem solver, this position is ideal for those who are curious and driven to uncover solutions
  • You will manage a portfolio of accounts or work through a Dialler system, dedicating half of your time to tracking down customers and the other half to negotiating, helping them find a sustainable way to address their financial challenges.

What's in it for you?

  • Enjoy working in a flexible Day shift Catering to both NZ and AU business hours depending on the team assignment.
  • Predominantly fix weekends off
  • Paid extensive and structured training before you start the role
  • Free breakfast choices
  • Free fresh fruits twice a week
  • Life insurance on day 1
  • HMO benefits on your first day + dependents upon tenure
  • Retirement package to insure your future
  • Career development and progression
  • Competitive monthly package (basic + tax free allowances) with performance appraisals
  • Experience work-life balance in a culture-friendly environment

What are we looking for?

  • Willing to work full time in the office (Onsite)
  • Willing to work on some holidays with pay
  • Some experience working towards deadlines, targets or KPIs in a previous role
  • Clear, confident English communicator with the ability to persuade or influence people
  • Competitive personality and drive for success
  • Respectful and empathetic
  • Must have authenticated SSS, Philhealth, Pagibig, TIN numbers and valid IDs ready before applying

You don't need to be harsh to work as a Debt Collector We prioritize attitude over years of experience, so previous collections experience is not required. If you believe you have the skills to excel in this role, we would be thrilled to hear from you.

All of our leaders began their journey as Customer Relations Associates, so when we talk about career advancement, we truly mean it; we live by our values.

Join our exciting collections team today

Advertised: 19 Sep 2025 Singapore Standard Time

Applications close:

Whatsapp Facebook LinkedIn Email App

  • Client Relations Associate

    2 hours ago

    Manila, National Capital Region, Philippines 1220 PACIFIC GRAND TOWER CORPORATION Full time ₱200,000 - ₱250,000 per year

    The Client Relations Associate is responsible for supporting the management, retention, and growth of client accounts. This role focuses on building strong client relationships by providing timely assistance, coordinating with internal teams, and ensuring the delivery of quality products or services that meet client expectations. The Client Relations...

  • Investor Relations Associate

    2 days ago

    Manila, National Capital Region, Philippines Future First Talents Full time ₱900,000 - ₱1,200,000 per year

    About the role:The Stakeholder Relations Associate | Investor Relations Associate is responsible for executing the Company's strategy for communicating with existing and prospective investors, including providing support from the Company's network.Location:Onsite – San Juan City, Metro ManilaKey Responsibilities :Account ManagementCRM Management: Takes...

  • Customer Associate

    7 days ago

    Manila, National Capital Region, Philippines Asticom Technology Inc Full time ₱250,000 - ₱500,000 per year

    We are seeking a friendly, reliable, and customer-focused Customer Associate to provide excellent service and support to clients. The Customer Associate will assist in handling inquiries, processing transactions, and ensuring customer satisfaction. The ideal candidate has strong communication skills, a positive attitude, and a passion for helping people.

  • Customer Relations

    2 weeks ago

    Manila, National Capital Region, Philippines LTS Luminex Corporation Full time ₱600,000 - ₱1,200,000 per year

    Job Description:To meet agreed on sales targetsDevelop and maintain customer relationshipMaintain a high level of customer satisfaction with each of our clients.Actively pursue all opportunities within your sales territory to maximize sales revenue potential for your entire territory.Abide by the established working conditions and/or work hours as may be...

  • Customer Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Qualis Support Services Manila Full time

    Company DescriptionQualis Support Services Manila specializes in back-office support and is dedicated to building partnerships based on trust and transparency. The company values delivering results for its partners while ensuring a supportive and positive work environment for its employees. Located in BGC, Taguig, Qualis Support Services Manila believes in...

  • Customer Relations Manager

    2 weeks ago

    Manila, National Capital Region, Philippines United Asia Automotive Group Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Looking for a job that offers career advancement?Apply now in one of the TOP TEN Automotive Distributors here in the PhilippinesThe BIGGEST distributor of BAIC BRAND is in need of Customer Relations Manager.MAJOR RESPONSIBILITIES:Manage the day-to-day operations of the department, ensuring smooth workflow and efficient service delivery.Coordinate the...

  • Customer Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Toplis Solutions Inc Full time ₱144,000 - ₱240,000 per year

    customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.Job Type: Full-timePay: Php18, Php20,000.00 per monthWork...

  • Customer Relations Officer

    4 days ago

    Manila, National Capital Region, Philippines NXT Mile Motors Inc. Full time ₱250,000 - ₱500,000 per year

    Responsible as the main contact person for preventive maintenance and warranty.Provide answers to general warranty inquiries.Assist in all related application inquiries.Proactive call for customers' maintenance schedule.Follow-up calls in a specific period.Responsible for the dissemination of information to customers.Handle and endorse customer complaints...

  • Customer Success Associate

    1 week ago

    Manila, National Capital Region, Philippines SAFETYCULTURE Full time $70,000 - $120,000 per year

    Customer Success AssociateManilaSuccess – Customer Success /Full-time Permanent /HybridApply for this jobGreat work happens when every worker has the knowledge, tools, and confidence to succeed. Come join our team of passionate people on a mission to create a better way of working.SafetyCulture is a global technology company that is helping to transform...

  • Customer Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time ₱180,000 - ₱360,000 per year

    DESCRIPTIONRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Three E-com Center, MOA Complex, Pasay City Our mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we...