Administration Associate

4 days ago

Quezon City, National Capital Region, Philippines HSBC Full time

Some careers shine brighter than others. 

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Administration Associate.

Job Responsibilities: 

  • Analyzing instructions/requests and ensuring it is properly understood and implemented
  • Preparing settlement instructions and reports funding.
  • Conducting investigations/gather information so that timely responses to customer's requests and instructions are addressed & reported to relevant parties
  • Provide service to customers by focusing on resolving requests efficiently, accurately & professionally
  • Ensure service level agreements with business are consistently met and customer service levels are of continuously high standard
  • Work collaboratively with other HSBC GSC sites
  • Assist supervisor with managing day to day operations and support peers on process if needed
  • Meet targets on productivity and accuracy as per the targets and metrics defined for the process.
  • Acquire and update knowledge on procedures related to relevant process.
  • Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.

Job Requirements: 

  • Fresh Graduate are welcome to apply
  • Knowledge /experience in securities and investment industry is preferred
  • University graduate/degree holder
  • Knowledge of use of Microsoft Excel
  • Good numerical abilities
  • Good attention to detail
  • Good logical & analytical skills
  • Good communication skills, both written and spoken

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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