Associate Salesforce Administrator

1 day ago

Quezon City, National Capital Region, Philippines Manulife Full time ₱400,000 - ₱800,000 per year

The Associate Salesforce Administrator position offers a unique opportunity to be part of our Global Operations Command Center (GOCC) team, where you will play a crucial role in maintaining and enhancing our Salesforce platform. This role is integral to our mission of providing seamless IT services by ensuring the reliability and efficiency of our Salesforce infrastructure. By joining our team, you will gain valuable experience in a dynamic, 24/7 operational environment, contributing to both personal and professional growth.

Position Responsibilities:

  • Provide day-to-day administration, troubleshooting, and maintenance for the Salesforce platform.
  • Create and maintain users, roles, profiles, security settings, custom objects, and fields.
  • Develop, document, and maintain operational processes and procedures related to Salesforce.
  • Assist Developers/Application teams covering 24/7 monitoring and basic troubleshooting.
  • Perform Site Switches/Org Migrations/Instance Refreshes.
  • Work Arrangement: As part of a 24/7/365 operation, this is an Office based shift role.
  • Shift Schedule: Shift patterns are based on 8-hour shifts alternating between morning, mid-shifts and night shifts monthly.

Required Qualifications:

  • 1-3 years of Salesforce Administration experience.
  • Experience with Incident, Change, and Problem Management.
  • Bachelor's Degree in Computer Engineering or Information Technology.
  • No specific licenses required.

Preferred Qualifications:

  • Experience with Service Management Tools e.g., ServiceNow and xMatters.
  • Experience with data management, reporting, and analytics.
  • Knowledge in Observability and AIOps tools e.g., Moogsoft.
  • Familiarity with Salesforce best practices and security guidelines.
  • Strong analytical and problem-solving skills.

When You Join Our Team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

In Office

  • Associate Salesforce Administrator

    1 week ago

    Quezon City, National Capital Region, Philippines Manulife Full time ₱350,000 - ₱600,000 per year

    The Associate Salesforce Administrator position offers a unique opportunity to be part of our Global Operations Command Center (GOCC) team, where you will play a crucial role in maintaining and enhancing our Salesforce platform. This role is integral to our mission of providing seamless IT services by ensuring the reliability and efficiency of our Salesforce...

  • Salesforce Administrator

    7 days ago

    Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per year

    Our Salesforce Administrator role offers a unique opportunity to contribute to the success of GWAM Tech - CRM Platform Team and support the evolution of Salesforce platforms within a dynamic, enterprise-scale environment. As part of a collaborative and forward-thinking team, you'll contribute to building scalable solutions that drive operational efficiency...

  • Salesforce Administrator

    1 day ago

    Quezon City, National Capital Region, Philippines Manulife Full time ₱1,500,000 - ₱3,000,000 per year

    OurSalesforce Administratorrole offers a unique opportunity to contribute to the success ofGWAM Tech - CRM Platform Teamand support the evolution of Salesforce platforms within a dynamic, enterprise-scale environment. As part of a collaborative and forward-thinking team, you'll contribute to building scalable solutions that drive operational efficiency and...

  • Salesforce Administrator

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Penbrothers Full time ₱40,000 - ₱80,000 per year

    SERV2554About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the Role:This role reports to the Director of Technology Services and...

  • Salesforce Administrator

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Penbrothers Full time ₱400,000 - ₱800,000 per year

    About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientA U.S.-based advertising technology (ad tech) company that provides...

  • Associate Salesforce Developer

    1 week ago

    Makati City, National Capital Region, Philippines ATOS Information Technology Inc. Full time ₱900,000 - ₱1,200,000 per year

    Role: Associate Salesforce DeveloperWork Location: Makati City or Quezon CityWork Schedule: Dayshift (9AM-6PM)Work Set-up: Hybrid (3x RTO, 2 DAYS WFH)Hire Type: PermanentAs an Associate Salesforce Developer, you will play a crucial role in supporting the customization and enhancement of our Salesforce platform to meet business needs. You will work closely...

  • Salesforce Administrator

    1 day ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱400,000 - ₱800,000 per year

    Build Smart Systems. Empower Seamless Connections. Shape the backbone of tomorrow's telecom landscape through innovation, automation, and the power of Salesforce. The telecommunications industry moves fast - and this is your chance to move with it. Join a team where technology meets purpose, your expertise drives real impact, and balance isn't just promised...

  • Salesforce Health Cloud Administrator

    1 day ago

    Quezon City, National Capital Region, Philippines JWay Group Full time ₱1,500,000 - ₱3,000,000 per year

    We are looking for Salesforce Health Administrators who are highly committed professionals and can work independently and deliver a high volume of quality work in a fast paced environment.In this role, you will be solving interesting and challenging problems in delivering high-quality business solutions to our client in the healthcare industry on the ...

  • Salesforce Administrator

    1 week ago

    Makati City, National Capital Region, Philippines Lendi Group Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionLendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • Salesforce Administrator

    1 day ago

    Makati City, National Capital Region, Philippines Lendi Group Full time ₱1,500,000 - ₱3,000,000 per year

    Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...