
Sales Coordinator
2 days ago
Reports To: Sales Unit Leader
DEPARTMENT: Sales / Revenue
BRIEF DESCRIPTION:
Sales Coordinator is responsible to assist the Sales Department in encoding orders, preparing reports, and assisting in documentation practices by effectively and efficiently performing assigned functions.
DUTIES AND RESPONSIBILITIES:
- Assist account specialist to do their job effectively.
- Provide details of the customers' orders and requests for quotations.
- Answer phone calls or respond to emails from clients on behalf of sales specialists who are out of the office.
- Handle incoming orders from account specialist, telephone, e-mail, and online ordering.
- Encode order information to the company's system, make sure it contains the correct pricing, discount percentage, and product specifications.
- Check stock availability/delivery schedules and forward the order details to warehouse department.
- Create and maintain customer records, update information once there are changes.
- Record customer problems or complaints so that account development specialists and managers have a complete picture of the customers' interactions with the company and for future reference.
QUALIFICATIONS:
The candidate must possess the following:
- Graduate of any 4-year Business related courses
- With at least 6 months to 1 year experience
- Working knowledge on SAP or Netsuite is an advantage
- Willing to start ASAP
SKILLS:
- Excellent administrative, clerical, record-keeping, and computing skills for the sale support role
- Has good organizational and communication skills
- Detail-oriented
- Well-versed in operating MS Office programs and external apps such as Word, Excel, and PowerPoint/Canva and their Google Suite counterparts
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