USRN Operations Manager – Utilization Management
5 days ago
We are seeking a USRN Operations Manager with deep expertise in UMR and InterQual to lead a clinical UM program. This role is focused on operational excellence, team leadership, and quality-driven outcomes.
Key Responsibilities
- Oversee utilization management operations and ensure SLA/KPI achievement
- Lead and develop clinical reviewers and team leads
- Ensure correct and consistent application of InterQual criteria
- Drive process improvements, risk mitigation, and compliance
- Partner with QA/Training to strengthen validation and clinical decision accuracy
- Prepare operational updates, dashboards, and performance insights
Qualifications (Non-Negotiables)
- Active USRN license
- UMR experience
- Strong InterQual proficiency
- Proven leadership experience in a healthcare BPO or clinical operations setting
What You'll Like
- Senior-level clinical leadership role
- Strong compensation range
- Clear impact on quality, patient appropriateness, and operational results
Job Types: Full-time, Permanent
Pay: Php155, Php180,000.00 per month
Work Location: In person
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