Brand Associate

2 weeks ago

Manila, National Capital Region, Philippines C'SCOR GLOBAL INTERTRADE CORP. Full time ₱200,000 - ₱250,000 per year

Roles & Responsibilities:

  • Ensure flawless processing of customer orders through our website & other online accounts
  • Coordinate with Warehouse & Logistics team for the timely delivery of orders
  • Coordinate with delivery services & courier
  • Handle Customer Concerns, Product Inquiries & Follow Ups via e-mail & phone call
  • Prepare reports such as but not limited to online sales & other related data
  • Conduct customer feedback surveys (written, call or face to face)
  • Continuously improve customer relationship for the brand
  • Prepare event materials in coordination with other departments
  • Facilitate ingress and egress procedures including inventory of returned stocks
  • Monitor safekeeping of event materials & ensure all are in good condition

Candidate Must be:

  • Organized & Detail Oriented
  • Proactive
  • Willing to Learn
  • Able to Multitask, prioritize and manage time effectively
  • Patient & Understanding toward customers
  • Good Communication & People Skills

Advantage:

  • Knowledge of Social Media Marketing & background on Online Sales
  • Work experience as a customer support & has background in events

Other Qualifications:

  • Willing to work full time in Santa Cruz, Manila
  • Willing to work on weekends for events (occasional)

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