Customer Healthcare Representative

1 week ago

Taguig, National Capital Region, Philippines Systemantech, Inc Full time ₱2,800 per year

Job Duties and Responsibilities:

  • Contact insurance companies to verify coverage status of patient benefits.
  • Files pre-authorizations for patients with insurance companies and provide follow up as needed.
  • Process supply orders.
  • Maintains accurate patient information in relevant client data management systems.
  • Provides patients with information regarding their order status, which may include: developing financial breakdowns for the patient, giving the patient estimates of costs and collecting payments for co-pays for supply orders, if applicable.
  • Gathers all necessary additional medical records as requested by insurance companies.
  • Applies knowledge of company processes and procedures to respond to incoming communication from insurance companies, patients and internal departments.
  • Performs other related duties as assigned.

Job Requirements:

Education:

  • Completed at least 2 years in College or with an Associate or Bachelor's Degree.

Work experience required:

  • Prior medical insurance authorization experience preferred.
  • One to two years data processing experience preferred.
  • One to two years customer service or provider relations experience preferred.
  • Associate degree or equivalent with a minimum of three years relevant working experience.

Technical/Functional skills:

  • Basic Excel, Word and Outlook experience required.
  • Demonstrates proficiency and accuracy using Alere Home Monitoring data management systems which are directly related to the specific job function.
  • Strong Computer/Software Skills.

Behavioral Preferences/Soft Skills:

  • Position requires heavy telephone contact with program providers and participants (up to 90%).
  • Excellent interpersonal and phone etiquette skills.
  • Ability to provide superior customer service and meet customer satisfaction expectations.
  • Detail & Team Oriented
  • Communication & Writing Skills
  • Organization/Time Management Skills
  • Human Relation Skills
  • Excellent oral and written communication skills.
  • Detail oriented with a focus on exceptional customer service.
  • Excellent PC skills and organizational skills.

Job Type: Full-time

Pay: Up to Php28,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Taguig: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • US Healthcare: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

  • Healthcare Account

    1 week ago

    Taguig, National Capital Region, Philippines access healthcare Full time $40,000 - $60,000 per year

    About the role This is an exciting opportunity to join the dynamic team at access healthcare as a Healthcare Account - Spanish bilingual Customer Service Representative. As a Spanish bilingual CSR, you will be responsible for providing exceptional customer service to our healthcare clients, helping them navigate their coverage and address any queries or...

  • Customer Healthcare Representative

    6 days ago

    Taguig, National Capital Region, Philippines Alldigitech Manila Full time $104,000 - $130,878 per year

    About the role Alldigitech Manila is seeking a talented Customer Healthcare Representative to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients. Based in our Taguig City Metro Manila office, you will play a crucial role in ensuring our customers receive the...

  • Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines AGS Health Full time ₱500,000 - ₱1,000,000 per year

    Company DescriptionAGS Health is the premier brand for healthcare revenue cycle solutions.We are an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics solutions to some of the nation's largest healthcare organizations. Our client success team is second-to-none in collaborating with clients to...

  • Healthcare Customer Service Position

    17 hours ago

    Taguig, National Capital Region, Philippines beBeeCustomerSupport Part time ₱13,000 - ₱130,000

    Customer Service Representative - Healthcare AccountThe role of the customer service representative involves providing exceptional support to customers via various communication channels. This position requires a candidate who can effectively resolve customer issues, while building trust and rapport with the clientele.As a customer service representative for...

  • Customer Care Representative

    1 week ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱18,000 - ₱24,000 per year

    WE'RE HIRING | Customer Care Representative – Group Benefits (Healthcare)Line of Business (LOB): Group Benefits (GB) – HealthcareWork Setup: Onsite | Pure Voice | Customer Service | HYBRIDLocation: Bonifacio Global City, Taguig City 1634About the RoleJoin our Group Benefits (Healthcare) team as a Customer Care Representative (CCR GB) and be the first...

  • Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines Firstsource Solutions Limited Full time $40,000 - $80,000 per year

    Job Description:The Customer Service Representative (CSR) – US Healthcare is responsible for handling inquiries from healthcare providers and members related to claims, eligibility, benefits, and authorizations. This role requires strong communication skills and a working knowledge of healthcare claims processes, especially rejections and denials. The CSR...

  • Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱26,000 - ₱30,000 per year

    Nezda Technologies' Taguig-based BPO partner is URGENTLY HIRING for Healthcare Customer Service Representatives to start ASAP. Apply now and get hired via ONE DAY APPLICATION PROCESSDesignation: Customer Service RepresentativeLocation: BGC TaguigAccount: HealthcareWork Arrangement: Full ONSITEStart Date: September 1, 2025Qualifications:Must be residing...

  • Healthcare Customer Service Assistant

    18 hours ago

    Taguig, National Capital Region, Philippines beBeeCustomerService Full time ₱400,000 - ₱600,000

    Remote Healthcare Representative OpportunityThis role involves assisting customers via phone, chat, or email to resolve their queries and provide them with the best possible experience.The ideal candidate will have excellent communication skills, be able to work independently, and possess a caring and supportive nature.Answer incoming communications from...

  • Healthcare Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines R1 RCM Full time ₱900,000 - ₱1,200,000 per year

    We are hiring for Healthcare Customer Service Representatives for BGCWhat will you do in this role?You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance...

  • Customer Service Representative- Dental Healthcare

    1 week ago

    Taguig, National Capital Region, Philippines Palmeira Lando OPC Full time ₱25,000 - ₱30,000 per year

    If you have a Dental healthcare experience and you are ready to be part of our growing team as a Customer Service Representative, Palmeira Lando OPC is looking for youWhy Palmeira Lando OPC?At Palmeira Lando OPC, we're not just another BPO, we are a healthcare-first company built by professionals from the U.S. healthcare industry. We operate our own...