Activation Associate

4 days ago

Ortigas Post Office, Philippines Traxion Tech Full time ₱1,000,000 - ₱3,000,000 per year

Basic Function

The Activation Specialist is responsible for managing the end-to-end onboarding and training of clients and partners, ensuring a smooth transition into the company's fintech and EMI platforms. This role focuses on guiding new clients and partners through product activation, system usage, and compliance requirements, while delivering excellent customer experience and ensuring timely go-live.

Essential Duties and ResponsibilitiesOnboarding & Activation

  • Manage end-to-end onboarding of new clients and partners from documentation to system activation.
  • Ensure all compliance, KYC, and regulatory requirements are completed before activation.
  • Coordinate with internal teams (Product, Tech, Compliance, Operations) for seamless setup.

Training & Enablement

  • Conduct training sessions (onsite/online) for clients and partners on product features, system navigation, and transaction processes.
  • Prepare and maintain training materials, FAQs, and onboarding documentation.
  • Empower clients/partners to become self-sufficient in using platforms and tools.

Client Success & Relationship Management

  • Act as the first point of contact for new partners/clients during onboarding.
  • Provide guidance, troubleshoot activation issues, and escalate concerns to relevant teams.
  • Monitor adoption progress post-onboarding and ensure successful activation milestones are achieved.

Compliance & Reporting

  • Ensure activation processes comply with BSP, AMLA, and Data Privacy standards.
  • Maintain accurate onboarding and training records.
  • Provide regular reports to management on onboarding status, activation timelines, and partner feedback.

Job Requirements

  • Bachelor's degree in Business Administration, Marketing, Information Technology, or related field.
  • 2–4 years of experience in client onboarding, training, or activation (preferably in fintech, banking, or SaaS).
  • Strong knowledge of digital payments, EMI processes, and compliance requirements.
  • Excellent communication and presentation skills (both in-person and virtual).
  • Strong organizational skills with the ability to manage multiple onboarding projects.
  • Customer-focused mindset with problem-solving abilities.

Educational Requirements

  • Bachelor's degree in Business, IT, Finance, or related discipline.
  • Additional training or certifications in customer success, training facilitation, or fintech systems is an advantage.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Ability to commute/relocate:

  • Ortigas Post Office 1605 P00: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Training coach: 2 years (Preferred)

Work Location: In person

  • Jr Activation Associate

    2 days ago

    Ortigas Post Office, Philippines Traxion Tech Full time ₱180,000 - ₱200,000 per year

    Job SummaryThe Junior Activation Associate will support the planning, coordination, and execution of brand activations, events, and campaigns. The role ensures seamless implementation of activation strategies to drive brand visibility, customer engagement, and sales growth.Key ResponsibilitiesAssist in the planning and execution of activation activities,...

  • Sales Associate

    2 days ago

    Ortigas Post Office, Philippines Traxion Tech Full time ₱240,000 per year

    Basic FunctionThe Sales Associate – Merchant Onboarding is responsible for acquiring, onboarding, and supporting small and medium-sized enterprises (SMEs) into the company's digital payments ecosystem, with a primary focus on QR Ph adoption. The role ensures smooth merchant activation, compliance with regulatory requirements, and growth of merchant...

  • Compliance Associate

    4 days ago

    Ortigas Post Office, Philippines Ifelse Ph Inc. Full time ₱264,000 per year

    We are seeking a highly detail-oriented and proactive Compliance Associate to develop, execute, and enhance our compliance testing plans, ensuring adherence to company policies, regulatory requirements, and industry standards. The ideal candidate will have a strong understanding of compliance principles, excellent analytical skills, and the ability to work...

  • HR Associate

    2 days ago

    Ortigas Post Office P, Philippines AFC SME Financing Inc. Full time ₱30,000 - ₱60,000 per year

    Job Overview:The Employee Relations Associate is responsible for supporting the HR team in managing employee relations, ensuring compliance with labor laws and HR policies, and fostering a positive and productive work environment. This role involves handling employee inquiries, addressing concerns, and ensuring a smooth and fair employee experience.Key...

  • System Administrator

    4 days ago

    Ortigas Post Office, Philippines CMTLand Development Corporation Full time ₱600,000 - ₱800,000 per year

    Bachelor's degree in information technology, Computer Science, or related field;Minimum of 5 years IT experience (MSP, Corporate IT)Knowledgeable in Windows 10/11, Microsoft 365, Azure, Google workspace, Hostinger and InMotion web-hostingCoordinate security vulnerability findings with the company's incident response capabilities and assist in associated...

  • Head Office

    4 days ago

    Ortigas Post Office, Philippines AFC SME Financing Inc. Full time $104,000 - $130,878 per year

    Job Overview:The Trade Marketing Associate plays a vital role in supporting the company's Trade Marketing efforts by managing and coordinating trade marketing activities, materials, and reporting. This position requires strong organizational skills, attention to detail, and the ability to work effectively with internal and external stakeholders.Key Result...

  • Senior Associate

    1 week ago

    Makati Central Post Office, Philippines HC Global Fund Services, LLC Full time ₱900,000 - ₱1,200,000 per year

    As Senior Associate, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not limited to the activities enumerated below: Middle Office and Back Office Functions: • Reviews the daily reconciliation and daily reporting work of the Associate Accountants on a timely...

  • Partnerships & Projects Associate

    4 days ago

    Ortigas Post Office, Philippines Plontur Full time ₱240,000 - ₱360,000 per year

    Role Summary: Support both design and build projects by preparing proposals, coordinating deliverables, and building client and supplier relationships. This role sits at the intersection of project coordination and business development, acting as a bridge between Plontur's creative and operational teams to help the firm strengthen its market presence and win...

  • Senior Associate, Business Solutions

    7 days ago

    Makati Central Post Office, Philippines HC Global Fund Services, LLC Full time ₱1,200,000 - ₱2,400,000 per year

    As Senior Associate, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not limited to the activities enumerated below: ➢ Full-scope Accounting, Client Service and Departmental roles • Responsible for coordinating and ensuring effective performance of the team ...

  • Sales Associate

    4 days ago

    Pasig Central Post Office, Philippines Cloud Panda PH Full time ₱150,000 - ₱250,000 per year

    Responsibilities- Ensure high levels of customer satisfaction through excellent sales service- Assess customers needs and provide assistance and information on product features- Welcome customers to the store and answer their queries- Follow and achieve department's sales goals on a monthly, quarterly and yearly basis- "Go the extra mile" to drive sales-...