Relationship Manager

1 day ago

Makati City, National Capital Region, Philippines Paynamics Full time

Join Our Team at Paynamics Technologies Inc.

Company Description
Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic payment products such as credit card/debit card processing, check processing, and alternative payments like bank transfers, e-wallets, and vouchers.

Job Title: Relationship Manager
Location: Makati City
Job Type: Full-Time
Work Set-up: Hybrid

Key Responsibilities

  • Lead merchant acquisition efforts to expand our portfolio and grow the business
  • Manage and nurture relationships with key clients, ensuring high satisfaction and retention
  • Support and execute sales strategies for acquisition and growth
  • Quickly resolve client issues and escalate when needed
  • Ensure accuracy in client data and reporting
  • Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding
  • Handle renewals and promote client loyalty
  • Identify business opportunities and address potential issues before they escalate
  • Uphold quality and compliance standards aligned with our Information Security Management System

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field
  • Strong background in relationship management, customer service, or sales
  • Experience using CRM tools is a plus
  • Strong communication and interpersonal skills
  • Ability to problem-solve and manage client concerns efficiently
  • A customer-first mindset and proactive attitude
  • Collaborative spirit and team-oriented
  • Knowledge in sales strategy, data reporting, and CRM software

By applying, you authorize the company to process your personal information solely for recruitment purposes, in accordance with applicable data protection regulations.

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