Air Travel Specialist

About Road Rebel Global

Road Rebel Global is the premier travel management company. We possess a long and proud history of serving the biggest names in the sports, entertainment, and corporate events industries. Our team of travel experts facilitate housing, freight, air, and ground transportation services. We provide the highest level of support to each client using our vendor leverage and unbeatable prices.

About the Role

This position is responsible for air support and travel coordination. The Air Specialist oversees the air travel process and coordinates air travel logistics of individual reservations for flight related needs. They will communicate with operations and account management daily to answer questions, provide updates, and work on any necessary changes. This individual MUST be SABRE trained and having worked in SABRE for at least the past 6 months. They must be highly organized, detail-oriented, and able to multi-task in order to meet deadlines in a fast-paced environment, fulfill customer satisfaction, and drive optimal results. Additional traits include teamwork and enthusiastic participation in Road Rebel Culture.

What You'll Do

Communications

• Communicate verbally at a high level regarding all services to present best options (accent training preferred).
• Maintain a positive attitude and solution-oriented mentality.
• Be proactive and help guide clients with our travel expertise.
• Foster new relationships, repair damaged ones, and follow up on vendor communications.
• Exercise discretion and confidentiality with client information.
• Stay flexible and adapt to constant client-driven changes.

Operational Proficiency

• Minimum of 3 years experience with the GDS platform SABRE is required. Please do not apply without this.
• Ability to ticket bulk and individual reservations in SABRE is preferred, but not required.
• Study routes, regulations, and consider cost, availability, and convenience of different types of carriers to select the most advantageous route and carrier.
• Maintain a high level of attention to detail while staying ahead on project deadlines.
• Assist in any conflict resolution.
• Work with the Market Manager to achieve market goals.
• May require additional hours during busy season

How to Apply

Below are a few assessments that all our applicants work through. Candidates must complete all assessments to be considered for this position. Please complete these within the next 3-5 business days. To avoid any technical issues we recommend:

• Completing these assessments on a laptop or desktop rather than on a mobile phone.
• Closing all other applications and browser tabs to ensure no distractions.
• Blocking time so you can start and finish the assessments in one sitting.

Please complete each of the following skill assessments for our review. Each one takes about 15-25 minutes. Please plan accordingly and try to complete all assessments within the same day. Answer the questions within each assessment to the best of your ability.

• Decision Making:
• Customer Service:
• Attention to Detail:
• Presentation & Negotiation:
• Account Management:

Next, please complete this short 3 question video interview so that we can get to know you better:

Then, take this Predictive Index Personality Assessment:

Finally, apply to this role by clicking the Apply Now button on this page only AFTER completing all assessments above.

After reviewing your assessment results and resume, we will reach out to schedule the remaining stages of our interview process if we feel you could be a good fit for the role. Good luck, and please let us know if you have any questions

The pay range for this role is:

USD per hour(Remote (Philippines))