Senior Area Manager
2 days ago
1. Operational Management
- Oversee daily operations of all restaurants under the assigned area.
- Ensure all outlets follow company policies, standard operating procedures (SOPs), food safety, and hygiene standards.
- Conduct regular visits and operational audits to assess performance and ensure brand consistency.
- Monitor restaurant performance and implement action plans to achieve operational goals.
2. Financial Performance
- Drive revenue growth and profitability across all outlets.
- Prepare, review, and analyze sales, cost, and profit reports for each restaurant.
- Optimize labor, food, and beverage costs while maintaining quality and service standards.
- Develop and execute promotional and marketing activities in coordination with the marketing team.
3. People Leadership & Development
- Lead, mentor, and develop Restaurant Managers and their teams.
- Conduct performance reviews, identify training needs, and support succession planning.
- Foster a positive, performance-driven work culture aligned with company values.
- Ensure proper staffing levels and oversee recruitment for key positions.
4. Customer Experience & Brand Standards
- Maintain high standards of customer service and guest satisfaction.
- Monitor guest feedback and take corrective action when needed.
- Ensure restaurant ambiance, food presentation, and service meet brand standards.
5. Compliance & Safety
- Ensure all restaurants comply with health, safety, and labor regulations.
- Conduct audits on cleanliness, food safety, and equipment maintenance.
- Address any compliance or operational issues promptly.
6. Strategic Planning & Growth
- Contribute to business planning, budgeting, and expansion strategies.
- Identify potential areas for improvement and growth opportunities.
- Work closely with senior management on new store openings and process enhancements.
Job Requirements:
Education:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Experience:
- Minimum of 4 years of experience in restaurant operations, with at least 3 years in a multi-unit management or area-level role in the casual dining restaurant sector.
- Proven track record in driving operational excellence and profitability.
Skills & Competencies:
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Analytical and financial acumen for interpreting reports and budgets.
- Ability to coach and motivate teams to achieve performance goals.
- Strong understanding of F&B trends, customer service, and brand positioning.
- Proficient in MS Office and restaurant management systems (POS, inventory, etc.).
Personal Attributes:
- Results-oriented and highly organized.
- Hands-on, energetic, and adaptable.
- Customer-centric with a passion for hospitality.
- Willing to travel frequently within assigned branches.
Job Types: Full-time, Permanent
Pay: From Php50,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Paid training
- Staff meals provided
Work Location: In person
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