Sr. Area Head
5 minutes ago
The Senior Area Head is responsible for overseeing the operational performance, financial results, and team leadership across multiple restaurant locations within a designated area. This role ensures consistent delivery of high-quality food, excellent customer service, and strong business performance aligned with brand standards.
JOB DESCRIPTION:
1. Operational Management
- Oversee daily operations of all restaurants under the assigned area.
- Ensure all outlets follow company policies, standard operating procedures (SOPs),
- food safety, and hygiene standards.
- Conduct regular visits and operational audits to assess performance and ensure
- brand consistency.
- Monitor restaurant performance and implement action plans to achieve operational goals.
2. Financial Performance
- Drive revenue growth and profitability across all outlets.
- Prepare, review, and analyze sales, cost, and profit reports for each restaurant.
- Optimize labor, food, and beverage costs while maintaining quality and service
- standards.
- Develop and execute promotional and marketing activities in coordination with the marketing team.
3. People Leadership & Development
- Lead, mentor, and develop Restaurant Managers and their teams.
- Conduct performance reviews, identify training needs, and support succession
- planning.
- Foster a positive, performance-driven work culture aligned with company values.
- Ensure proper staffing levels and oversee recruitment for key positions.
4. Customer Experience & Brand Standards
- Maintain high standards of customer service and guest satisfaction.
- Monitor guest feedback and take corrective action when needed.
- Ensure restaurant ambiance, food presentation, and service meet brand standards.
5. Compliance & Safety
- Ensure all restaurants comply with health, safety, and labor regulations.
- Conduct audits on cleanliness, food safety, and equipment maintenance.
- Address any compliance or operational issues promptly.
6. Strategic Planning & Growth
- Contribute to business planning, budgeting, and expansion strategies.
- Identify potential areas for improvement and growth opportunities.
- Work closely with senior management on new store openings and process
- enhancements.
Job Requirements:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of experience in restaurant operations, with at least 3 years in a multi-unit management or area-level role in the casual dining restaurant sector.
- Proven track record in driving operational excellence and profitability.
Job Types: Full-time, Permanent
Pay: From Php50,000.00 per month
Work Location: In person
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