CSR | Blended account | Virtual hiring process | No experience needed

1 week ago

Paranaque City, Calabarzon, Philippines ATLAS MANPOWER EXPONENTS COMPANY INC Full time ₱200,000 - ₱250,000 per year

About the role

We are seeking a dedicated Customer Service Representative (CSR) to join our growing team at ATLAS MANPOWER EXPONENTS COMPANY INC' in Paranaque City Metro Manila. This full-time role will involve handling a blended account, with a mixture of inbound and outbound calls. We offer a virtual hiring process, so no prior experience is needed - we'll provide all the training you require to excel in this position.

What you'll be doing

  • Providing exceptional customer service by handling inbound and outbound calls effectively
  • Resolving customer inquiries and complaints in a professional and empathetic manner
  • Accurately documenting all customer interactions and maintaining detailed records
  • Adhering to all company policies, procedures and quality standards
  • Participating in regular training sessions to continuously improve your skills
  • Collaborating with colleagues to share best practices and provide support as needed

What we're looking for

  • A passion for delivering outstanding customer service
  • Strong communication and active listening skills
  • Ability to remain calm and professional under pressure
  • Excellent problem-solving and critical thinking abilities
  • Familiarity with customer service software and technologies (preferred)
  • Commitment to continuous learning and development

What we offer

  • Competitive salary and performance-based bonuses
  • Comprehensive training program to support your professional growth
  • Opportunities for career advancement within the company
  • Flexible work arrangements and work-life balance initiatives
  • Comprehensive health and wellness benefits package

About us

ATLAS MANPOWER EXPONENTS COMPANY INC' is a leading provider of customer service and contact centre solutions. We are committed to creating an inclusive and supportive work environment where our employees can thrive. Join our team and be a part of our exciting journey as we continue to grow and innovate.

Apply now to become our next stellar Customer Service Representative

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