Current jobs related to Resource Planning Coordinator - Taguig, National Capital Region - Canon Business Services ANZ

  • Resource Management Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines beBeeProjectManager Full time $57,000 - $73,000

    Job TitleAre you a skilled and organized professional with experience in resource management? Do you have a passion for project coordination and a knack for problem-solving? If so, we may have the perfect opportunity for you.Key Responsibilities:Assist in planning and forecasting resource needs to ensure optimal utilization and alignment with project...

  • IT Resource Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines beBeeResource Full time $70,000 - $95,000

    We are seeking a highly organized and detail-oriented professional to ensure that our support team is utilized to their full capacity.The ideal candidate will thrive in a fast-paced environment and prioritize customer satisfaction by scheduling engineering calendars and tickets, coordinating all IT resources, and monitoring service personnel schedules to...

  • WFM Resource Planning Expert

    1 week ago

    Taguig, National Capital Region, Philippines beBeeEfficiency Full time ₱900,000 - ₱1,200,000

    Workforce Efficiency SpecialistThe Workforce Efficiency Specialist plays a pivotal role in optimizing labor productivity while maintaining exceptional client satisfaction.Job Responsibilities:Maintain accurate forecasting, capacity planning, and scheduling to ensure timely and precise execution.Offer strategic recommendations to enhance productivity while...

  • Senior Resource Deployment Coordinator Lead

    3 weeks ago

    Taguig, National Capital Region, Philippines Novare Full time

    Direct message the job poster from NovareOverviewThe RDC (Resource & Deployment Coordinator) serves as the project lead for Managed Resource Services engagements. They perform project administrative functions in the absence of a Project Manager or Agile Delivery Manager (Scrum Master), and serves as the Primary Point of Contact (POC) of the client's Project...

  • Estate Planning Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines beBeeProject Full time $40,000 - $60,000

    We are seeking a highly organized and proactive project coordinator to support our estate planning and related services. This role is ideal for someone with strong coordination skills who thrives in a structured environment and enjoys client-facing communication.Key Responsibilities:Review all existing open files and convert them into structured projects,...

  • Human Resource Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines beBeeOrganization Full time ₱3,000,000 - ₱4,500,000

    Job Title: Human Resource CoordinatorWe are seeking an organised and detail-focused professional to manage employee records, develop and maintain templates for recruitment processes, and provide administrative support as required.Key Responsibilities:Document Management: Manage and maintain employee documents, ensuring confidentiality and security of all...

  • Resource Scheduler

    1 week ago

    Taguig, National Capital Region, Philippines beBeeCoordination Full time ₱900,000 - ₱1,500,000

    Job SummaryThe primary goal of this role is to optimize resource utilization in the support department. To achieve this, the Resource Coordinator will play a crucial part in scheduling and work allocation.Key ResponsibilitiesManage engineering calendars and tickets for a global support organization across multiple time zones.Coordinate IT resources to drive...

  • Financial Planning Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines beBeeFinancialPlanning Full time ₱550,000 - ₱750,000

    Job OverviewThe role of a Financial Planning Coordinator involves supporting the financial planning team in preparing and lodging forms and documentation for superannuation, investments, insurance, and other financial products.Key Responsibilities:Prepare and lodge accurate financial documents as per compliance requirementsTrack implementation tasks and...

  • Coordinated Workforce Planning Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines beBeeWorkforce Full time ₱12,000 - ₱18,000

    Job DescriptionAs a Workforce Management Coordinator, you will be responsible for analyzing historical and current trends to accurately forecast staffing needs. This includes creating schedules that meet business requirements, managing time-off requests, and handling other scheduling-related tasks.You will monitor the movement of personnel in business units...

  • Digitalization Planning

    3 weeks ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time

    OverviewDigitalization Planning & Governance Expert at Globe Telecom. The role supports the planning and implementation of digital strategies and ensures governance standards across digital projects. The position coordinates efforts across departments to streamline digital initiatives, optimize resource allocation, and maintain project timelines and...

Resource Planning Coordinator

2 weeks ago

Taguig, National Capital Region, Philippines Canon Business Services ANZ Full time $40,000 - $60,000 per year

About Us
As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.

About The Role
This role is responsible in monitoring and optimising the created planning through Autonomous Scheduler, allocating Tasks that are not automatically scheduled like Periods of Unavailability.

Essential Duties

  • Ensures availability of manpower by planning or monitoring indirect activities and holiday planning
  • Monitors the automated planning for the field. Ensures that request for service is planned/scheduled in order to meet customer service level agreements.
  • Works with the field to ensure resource is allocated to accommodate field operational needs.
  • Carries out call dispatch and books off when required and corrects mistakes in visit reporting, ensuring the integrity of the data.
  • Verifying system allocations to ensure practicality and efficiency, liaising Field Engineers, and Managers where necessary.
  • Monitors work to outside suppliers and TPM (Third Party Maintenance) organizations
  • Escalates problem calls, missed SLAs or reporting issues as defined in the procedures.
  • Identify problem trends and escalate where required. Inform the customer, when appropriate and requested, regarding the status of the request.
  • Carry out system housekeeping ensuring that all jobs and engineers are correctly allocated.

Qualifications

  • Customer Service background
  • Experience in supporting and assisting customers and colleagues via phone, Skype, and email.
  • High level of accuracy, superior attention to detail, and a strong work ethic
  • Excellent time management and prioritisation skills
  • Ability to work independently.

If this sounds like you, we'd love you to apply

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps