Customer Service

4 days ago

Taguig, National Capital Region, Philippines Perfetti Van Melle Full time ₱900,000 - ₱1,200,000 per year

KEY ROLES AND RESPONSIBILITIES:

Logistics Planning & Cost Management

  • Optimize logistics networks and reduce costs across warehousing and transportation.
  • Negotiate transport rates and evaluate logistics models for efficiency.
  • Implement cost-saving initiatives and process improvements to maximize working capital.

Inbound Management

  • Ensure timely and complete release of imported goods through broker coordination.
  • Monitor shipment schedules and compliance with import regulations.
  • Participate in freight RFQs and manage broker performance.

3PL Management

  • Oversee 3PL operations to meet service level agreements and inventory accuracy.
  • Conduct logistics audits and drive improvements in warehouse and transport systems.
  • Manage inbound/outbound logistics including safety and quality standards.

Customer Supply Chain

  • Lead the Customer Service Team under a customer-facing model.
  • Implement Vendor Managed Inventory and ensure accurate order processing.
  • Engage with key stakeholders during business reviews.

Countering and Collection

  • Manage the full order-to-cash process.
  • Resolve issues collaboratively with Finance and Sales teams.

Reverse Logistics

  • Lead reverse logistics operations in compliance with global standards.
  • Document and correct delivery rejections using SAP.

QUALIFICATIONS:

  • Bachelor's degree in Engineering, Business, Supply Chain, or equivalent.
  • At least 7 years in Customer Service and Logistics Management within the FMCG industry.
  • Proficient in 3PL management, inventory and warehouse operations, SAP (SD & MM modules), and ERP systems.
  • Experience in vendor-managed inventory and customer-facing supply chain models.
  • Excellent interpersonal skills, negotiation capabilities, and stakeholder engagement.
  • Familiarity with customs compliance and international trade regulations.
  • Willingness to conduct warehouse and trade visits for customer immersion.

  • Customer Service Associate

    7 days ago

    Taguig, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time ₱180,000 - ₱250,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer Service Administrator

    4 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱600,000 - ₱1,200,000 per year

    About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet...

  • Customer Service Representative

    2 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱250,000 - ₱500,000 per year

    Essential dutiesCustomer Service• Support team to ensure swift resolution to customer issues.• Establish and maintain a strong relationship with Client and all customers across multiple levels of their business.• Ensure CIF's are current, regularly reviewed and uploaded into PaT• Complete understanding of your clients SOP's• Ensure emails are...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱900,000 - ₱1,200,000 per year

    Essential DutiesProcessing of all Order type and for all ChannelsProvide centralized support for the Sales force with the key objective of ensuring all business conducted by the Sales force is project managed through to completion, efficiently and quickly as possible, whilst complying with company-, contract- and legal requirements.Ensure the customer has a...

  • Customer Service

    1 week ago

    Taguig, National Capital Region, Philippines Wise Sea IT Consulting Solution OPC Full time ₱200,000 - ₱250,000 per year

    About the role We are seeking a talented and dedicated Customer Service professional to join our dynamic team at Wise Sea IT Consulting Solution OPC. As a Customer Service representative, you will be responsible for providing exceptional support and assistance to our valued clients. This is a full-time position based in Taguig City, Metro Manila.What you'll...

  • Customer Service

    2 days ago

    Taguig, National Capital Region, Philippines Fun Hann Mart Full time ₱150,000 - ₱250,000 per year

    About the role Become a vital part of the customer experience team at Fun Hann Mart', a leading retailer in the Philippines. As a Customer Service - Admin, you will be responsible for providing exceptional administrative support and front-line customer service to ensure our shoppers have a seamless and enjoyable experience. This is a full-time role based in...

  • Customer Service

    4 days ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱22,000 - ₱27,000 per year

    We're Hiring: Customer Service RepresentativeSalary: ₱22,000 – ₱27,000 (Terms & Conditions Apply)SITE: Clark PampangaWork Setup: 100% OnsiteHiring Process: Virtual & Onsite – No Final Interview RequiredSupport: Full training, tips, and guidance provided until you receive a job offerAbout the RoleWe're looking for motivated and enthusiastic...

  • Customer Service

    7 hours ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱150,000 - ₱250,000 per year

    Great Passion. Great vision. Great People. Be an iOPEXian todayWe are looking for awesome professionals who wants to join our # teamNo BPO experience required:Customer Service Healthcare (Local Tagalog - Voice Account)Customer Service Healthcare (Local Tagalog - Non-voice Account)Document Specialist Healthcare (US Non-Voice Account)Customer Service...

  • Customer Service Representative

    8 hours ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Seeking enthusiastic Customer Service Representatives to join our growing team at Access Healthcare Services Manila, Inc. This full-time position is located in Taguig City, Metro Manila and requires at least 1 year of prior experience in a healthcare-focused customer service role. As a Customer Service Representative, you will be the primary...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines AGS Health Full time ₱250,000 - ₱500,000 per year

    Company DescriptionAGS Health is the premier brand for healthcare revenue cycle solutions.We are an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics solutions to some of the nation's largest healthcare organizations. Our client success team is second-to-none in collaborating with clients to...