Claims and Arbitration Associate

Key ResponsibilitiesReview disputed freight claims to determine eligibility for arbitration.Compile, analyze, and organize supporting documentation such as bills of lading, delivery receipts, tracking data, invoices, photographs, and inspection reports.Prepare and submit arbitration case files to carriers, arbitration forums, or industry-specific resolution...

Job Description:Responsible for handling claims arising from courier services, including but not limited to goods loss, delays, and damages.Review claim documents and evidence provided by customers or platform, ensuring the completeness and accuracy.Maintain and manage claims files, ensuring they are achieved and stored according to company standards.Track...

SUMMARY:Generally responsible for reviewing escalated client claims, determining allowable benefits, and manage the efficient settlement of customers' claims to ensure smooth claims and arbitration process and customer satisfaction..QUALIFICATIONSGraduate of any 4-year course, preferably in Business Management, Contact center Operations or equivalentWith...

About the RoleWe are seeking a Claims Investigation Associate to join our logistics operations team. This role focuses on investigating claims involving lost, delayed, or damaged parcels, identifying the root causes, and coordinating internal dispute resolution. The ideal candidate is detail-oriented, organized, and capable of handling sensitive cases...

Basic Qualifications:At least 1 year relevant experience in Claims and Arbitration or similar fieldWith the ability to explain claims validation / resolving complainsHas experience in E-commerce, Logistics or BPO industryAmenable to work onsite in Ortigas or BGCWith good English communication skillsJob Type: Full-timePay: Php20, Php24,000.00 per...

We are seeking a Claims Investigation Associate to join our logistics operations team. This role focuses on investigating claims involving lost, delayed, or damaged parcels, identifying the root causes, and coordinating internal dispute resolution. The ideal candidate is detail-oriented, organized, and capable of handling sensitive cases objectively — with...

Basic Qualification:-College Graduate of any course- At least 1 year relevant experience in Claims and Arbitration or similar field-With the ability to explain claims validation or arbitration investigation- QA (Quality Assurance) or QC (Quality Control) relevant experience is a plus-Has experience in E-commerce, Logistics or BPO-Keen to details and can...

Job description: Basic Qualifications: At least 1 year relevant experience in Claims and Arbitration or similar field With the ability to explain claims validation / resolving complains Has experience in E-commerce, Logistics or BPO industry Amenable to work onsite in Ortigas or BGC With good English communication skills

Job description: Basic Qualifications: At least 1 year relevant experience in Claims and Arbitration or similar field With the ability to explain claims validation / resolving complains Has experience in E-commerce, Logistics or BPO industry Amenable to work onsite in Ortigas or BGC With good English communication skills

Review and investigate disputed logistics transactions (loss, damage, or return issues).Gather and verify evidence from clients, delivery partners, and warehouse teams.Analyze documentation such as waybills, proof of delivery, and incident reports.Prepare case summaries and recommend resolutions or compensation.Coordinate with Claims, Quality Control, and...