Arbitration Associate – Logistics

1 week ago


Ortigas, Philippines J&T EXPRESS Full time

Key Responsibilities

  • Review disputed freight claims to determine eligibility for arbitration.
  • Compile, analyze, and organize supporting documentation such as bills of lading, delivery receipts, tracking data, invoices, photographs, and inspection reports.
  • Prepare and submit arbitration case files to carriers, arbitration forums, or industry-specific resolution bodies.
  • Track arbitration timelines, deadlines, and rulings to ensure compliance with standards and regulations.
  • Monitor case progress and follow up with carriers, customers, and internal stakeholders.
  • Review case outcomes and assist in implementing corrective actions or process improvements.
  • Maintain accurate records and generate reports on arbitration success rates, trends, and recurring claim issues.
  • Support the claims and operations teams by identifying root causes and suggesting preventive measures.
  • Ensure all submissions adhere to company policies, legal requirements, and industry best practices.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person



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