Logistic Associate- Arbitration

3 days ago


Ortigas, Philippines J&T EXPRESS Full time ₱240,000 - ₱288,000 per year

Job Description:

  • Responsible for handling claims arising from courier services, including but not limited to goods loss, delays, and damages.
  • Review claim documents and evidence provided by customers or platform, ensuring the completeness and accuracy.
  • Maintain and manage claims files, ensuring they are achieved and stored according to company standards.
  • Track and follow-up the progress of claims processing to the regional claims.
  • Compute the delays using the platform the SLA.
  • Make fair, reasonable, and enforceable arbitration decision in accordance with the company's claims policy and relevant regulations.
  • Facilitate communication between disputants to guide parties toward mutual agreement.
  • Handling internal and external communication for claims settlement

Job Type: Full-time

Pay: Php20, Php24,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Promotion to permanent employee

Work Location: In person



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