HR Services Specialist

Department

Hr Services

Employee Type

Probationary

Cebu Pacific
puts people at the heart of service - be it our customers, clients, partners or employees. Our People Team is seen as a trusted advisor, a co-driver of change of the organization, who is empowered to transform the end-to-end journey of every Juan – from attracting the right Juan, to giving them the opportunity to develop their careers, improving their working experience, and helping them lead the airline towards better skies. As we continue to trailblaze in the aviation industry, we are in search for Moment Makers who share our values of breaking boundaries, never fearing failure or mistakes but rather always in the pursuit of new ideas and better solutions.

At Cebu Pacific, our People Team goes beyond the traditional human resources – we design forward-thinking initiatives that prioritize employee well-being, career development, and a purpose-driven culture. Be a Moment Maker today and apply as
HR Services Specialist.

In this role, you will support employee experiences through the administration of benefits and claims processes. You'll be a critical part of ensuring our people receive timely support on their health, wellness, and government -mandated benefits.

What You'll Do

• Support the HR Services team in managing employee benefits and claims administration
• Assist in the reconciliation of reports related to HR Services and Benefits
• Address daily employee queries and provide timely updates
• Coordinate with service providers, Finance, and other stakeholders to ensure seamless processing
• Work closely with the HR team to meet service delivery standards
• Support the implementation of HR policies, ensuring compliance with statutory requirements
• Provide timely assistance for company-initiated benefits (HMO, government benefits, company perks)
• Take on other tasks that may be assigned

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or any related field. Equivalent work experience is also welcome.
• Experience in HR operations, employee services, benefits administration, or travel coordination is an advantage.
• Strong organizational skills with attention to detail and accuracy in handling data and documentation.
• Excellent communication and interpersonal skills, with the ability to address employee concerns and collaborate across teams and with external partners.
• Proactive and service-oriented mindset, with a passion for delivering a positive employee experience.
• Comfortable working with HR systems and tools; proficiency in Microsoft Office (Excel, Word, Outlook) or similar platforms.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Committed to continuous learning, integrity, and confidentiality in handling employee information.
• Willing to work in Pasay city.

Why Join Us:

• We are the first Great Place to Work certified airline in Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
• Be part of a forward-thinking team that values innovation and continuous improvement.
• Play a key role in developing and nurturing the talents that drive our success.
• Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
• Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners
• Be assured of comprehensive healthcare coverage upon hire.

Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila. This role follows a hybrid work arrangement (4 days onsite).

Your moment matters. Be a Moment Maker

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process, nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at CEB Careers Site reference.

Experience Range Range (Years)

3 - 10 years

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