Current jobs related to BPO Trainer - Pasig, National Capital Region - Offshore Business Processing
-
Trainer for BPO
1 week ago
Pasig, National Capital Region, Philippines Vericom Inc. Full time $70,000 - $120,000 per yearBPO Trainer – Key ResponsibilitiesTraining Delivery: Conduct onboarding and refresher sessions for new and existing employees, utilizing various instructional methods to enhance learning.Curriculum Development: Create and update training materials to ensure alignment with current processes and industry standards.Performance Evaluation: Assess trainee...
-
Trainer
2 weeks ago
Pasig, National Capital Region, Philippines NV Group Holdings Pty Ltd. Full time ₱420,000 per yearAbout Us:NV Group is a Financial & Legal Services Group that offers credit management, debt collection, and legal services to clients in Australia. NV Group was formed in 2004 with offices in Sydney & Melbourne, Australia, Auckland, New Zealand and Ortigas Center, Pasig, Philippines.Role:The Trainer is responsible for administering, developing, organizing...
-
Clinical Trainer
2 weeks ago
Pasig, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time $104,000 - $130,878 per yearJob Purpose:The job of a Process Trainer is to essentially educate, guide, and coach new employees on how to effectively perform their jobs by developing the capabilities that are required for optimal job performance. The job also involves a number of complimentary activities such Training needs analysis, Training Needs Identification, Research & Development...
-
Trainer
4 days ago
Pasig, National Capital Region, Philippines Transcom Full time ₱900,000 - ₱1,200,000 per yearTranscom is looking for talented individuals like you to join our awesome team Be the next Trainer for our Transcom Pasig site.Join our Transcom Family as aTrainerDevelopment and delivery of Knowledge Management, along with the planning, delivery and evaluation of therelated product training.Essential Duties & Responsibilities:Communication:Performing...
-
Training Associate
8 hours ago
Pasig, National Capital Region, Philippines GLOBAL INTEGRATED CONTACT FACILITIES Full time ₱360,000 - ₱480,000 per yearWe are seeking a Training Associate (Associate–Specialist Level) to join our growing team in Ortigas, Pasig City. The Trainer will be responsible for facilitating New Hire Training, refresher programs, and upskilling initiatives to ensure that employees meet performance expectations and deliver excellent customer service.This role is ideal for current BPO...
-
USRN Trainer
2 weeks ago
Pasig, National Capital Region, Philippines Omega Healthcare Management Services Full time $104,000 - $130,878 per yearDuties and Responsibilities:Deliver & facilitate trainings per business requirements.Conduct Training Needs Analysis (TNA), as well as develop and execute customized Training Needs Interventions (TNI) to support business KPIs.Regularly communicate, collaborate, coordinate, and calibrate with internal and external stakeholders.Coach and act as a guide on...
-
Pasig, National Capital Region, Philippines Nezda Global PH Full time ₱50,000 - ₱100,000 per yearWe Are Hiring – Healthcare BPO Roles Location: Manila & Cebu (depending on the role) Work Setup: Onsite / Temporary WFH Start Dates: Varies per role Salary Range: Competitive (up to PHP 100,000 depending on experience)Open Positions1. USRN MCGStart Date: 22-SepWork Setup: Temporary WFHSalary: Up to PHP 95,000Non-Negotiable Qualifications:1 year inpatient...
-
Clinical Training Manager
10 hours ago
Pasig, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time ₱1,200,000 - ₱2,400,000 per yearPRIMARY DUTIES AND RESPONSIBILITIES:· Project- manages the smooth roll out of courses at the location.· Work on areas identified for improvement based on feedback received about the quality of the training programs.· To ensure confidentiality, integrity and availability of all data dealt in course of work· To ensure the completion of compliance awareness...
-
L&D Associate Manager
9 hours ago
Pasig, National Capital Region, Philippines iSupport Worldwide Full time ₱144,000 - ₱720,000 per yearTheLearning and Development Associate Manageris responsible for driving the overall effectiveness of the L&D function by managing a team of trainers and overseeing the design, delivery, and evaluation of learning interventions. This role requires strong client engagement skills to identify performance gaps and propose strategic solutions such as billable...
-
Director of Training and Quality
1 week ago
Pasig, National Capital Region, Philippines Private Advertiser Full time $70,000 - $120,000 per yearPosition Overview:We are seeking a dynamic and experienced Sr. Director / Director of Training and Quality to lead the development and execution of training and quality programs across our Customer Service Representative (CSR) operations. This leader will play a critical role in elevating customer experience, improving operational efficiency, and ensuring...
BPO Trainer
2 weeks ago
Trainer28, ,000.00
Work with a team that values your skills and ideas. Apply for this promotion and set your career to the next level Hit the APPLY button now
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
Responsibilities
- To train, support and mentor associates on required skills per client request
- To assist the Training Supervisor with tasks and responsibilities related to the post
- To set a timeline or training calendar cycle, which promotes increased operational efficiency
- To carry out strict process compliance on all levels within the team
- To update and review training plans that adapt to business needs
- To participate and contribute on weekly, bi-weekly and monthly business review meetings
- To administer Learning and Performance Needs Analysis (LPNA) on current employees
- To conduct and develop effective training techniques or methods for new hires and existing associates
- To identify and provide essential information for the trainees' development and needs
- To develop and update training curriculum through coming up with the best resolutions and applying it accordingly
- To ensure high customer satisfaction through conducting NPS surveys at a defined frequency
- To plan and provide training support and development plans for associates
- To come up and conduct refresher training for existing associates that develop key skills that are essential for their respective accounts
- To facilitate or manage soft skills training such as for voice and customer experience
Requirements
- With at least 2-years of experience in Training & Development or equivalent area
- Must be a college graduate or completed at least 2-years in college
- Background and/or experience in freight forwarding or customs brokerage is an advantage
- Willing to work on public holidays/festivals if scheduled/required
- Amenable to flexible work schedules and flexible working hours as determined by business need/s
- Works well with time management and optimistic approach to challenging roles or tasks
- Carry the initiative to sustain and satisfy client relationships as well as train and develop the team
- A competent team player with great grasp on the business and associate needs
- Resolution/results oriented and can proactively propose/share process improvement ideas/insights
- Collaborates well with other departments/teams but should also have the demonstrated ability to work independently with minimal supervision
- Eager to promote and uphold the corporate values
- Willing to be assigned for both Ortigas, Pasig City and/or Cubao, Quezon City
- Available to start ASAP
