Senior Loan Processor

The Opportunity
Our client is an award-winning finance brokerage based in Australia, known for delivering tailored lending solutions across residential, commercial, and construction finance. They specialize in guiding clients through complex lending structures and are highly regarded for their speed, accuracy, and broker support across the full loan lifecycle.

They are now seeking an experienced and detail-oriented
Senior Loan Processor
to join their high-performing team. In this role, you will be responsible for the end-to-end processing of residential mortgage applications, from loan handover through to approval and after-care, ensuring a seamless experience for both brokers and clients. This is your opportunity to be part of a respected, award-winning team and grow in a high-impact role.

ASW Global operates on a Hybrid model. During the first 3 to 6 months, you will be required to work full-time onsite. After this period, the role will transition to a hybrid model, with 3 days in the office and 2 days working from home., with a regular shift schedule of 6:00 AM to 3:00 PM Manila time.

Key Responsibilities

• Provide end-to-end support to brokers during the loan process, from application to post-settlement care.
• Review and process loan applications, ensuring all documentation is accurate, complete, and compliant with company standards.
• Use servicing calculators and online systems to assess borrowing capacity and support loan structuring.
• Liaise with lenders from pre-approval to unconditional approval, including coordinating policy discussions with BDMs and Credit teams.
• Request pricing approvals, order valuations, and manage re-pricing for existing client loans.
• Maintain timely, clear, and professional communication with brokers, clients, and lenders to ensure smooth application flow.
• Work independently in a fully remote environment while managing multiple applications and meeting critical deadlines.

Skills, Experience & Qualification

• Bachelor's degree in Business Administration, Finance, or a related field.
• At least 5 years of experience in residential mortgage loan processing, with a proven experience of the end-to-end loan cycle.
• Proven experience working with Australian lenders and mortgage processes, including NCCP requirements and compliance standards.
• Proficient in using servicing calculators and loan platforms such as Apply Online, MyCRM, and Quickli to assess borrowing capacity and support loan structuring.
• Demonstrated ability to analyze financial information, interpret lender policies, and determine the most suitable loan options for clients.
• High level of attention to detail, accuracy, and analytical skills, especially when handling large volumes of data and documentation.
• Skilled in coordinating with lenders from pre-approval through to unconditional approval, including engaging with BDMs and Credit teams.
• Strong written and verbal communication skills, with a professional and client-focused approach.

ASW Offers

• Be part of a Great Place to Work certified company that's going places
• Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
• Enjoy competitive compensation that recognises your skills and contributions.
• Work with global clients and stakeholders, gaining valuable international exposure.
• Comprehensive medical benefits to support your well-being, covering your family member(s).
• Generous paid leave entitlements, because life outside work matters too.
• Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
• Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
• Ongoing training and career development tailored to your role and the industry.