Merchant Experience Specialist

What you will be doing:Day-to-day handling of merchant aftersales particularly transaction and settlement validation and reconciliationDelivery of merchant's ad hoc requirements and requestsIdentify issues and process gaps that may affect merchants' transaction acceptance and settlements, and work closely with support teams to address and resolveWhat we are...

Merchant Support AdminWe're looking for a full-time Merchant Support Administrator who is a self-starter, organized and is a fast learner to join our team. Our company is growing quickly and there are many opportunities to advance and grow. This will be a remote position that reports to the office in Manila once a month for our team gatherings and the hours...

Overview:The Senior Merchant Services Associate will do the ff functions: Merchant Services, Fraud Handling, Issue Management, Operations, and Compliance.What you will be doing:Day-to-day handling of merchant reviews from investigating team particularly related to Fraud-to-Sales Ratio.Share insights with internal stakeholders to inform decision-making and...

Job Description:Support client and its valued merchants through acceptance drive awareness in store acceptance training, mystery buyers, acceptance memo validation and acceptance manual guide, and stickering collaterals.Conducts basic and intermediate acceptance training for merchant head office, cluster head, store/branch head, and cashier...

Comworks Inc - This is a leading information communications technology company that provides products and solutions for corporate, home, SME, and consumer markets through its divisions and extensive distribution network. With a nationwide scope and constant drive, we continuously bring new solutions to our markets through the most innovative means.The...

The Merchant Acquisition Manageris responsible for the acquisition of new partners ,management and development of business opportunities to drive growth across all routes to market and product lines of our SariMall.ResponsibilitiesCoordinate and monitor the identification and acquisition of new merchants for Project Sari and other related projectsEnsure...

Join Our Team at Paynamics Technologies Inc.Position: Merchant Support / Customer SupportLocation: Makati, CityWork Set-up: Permanent Hybrid Set-upKey Responsibilities:Track and Monitor Inquiries: Manage and resolve inbound merchant inquiries via phone, email, and messaging applications within service level agreements (SLAs).Non-technical Issue Resolution:...

Job briefThe Merchant Onboarding Lead oversees day-to-day operations of the Merchant Onboarding team, ensuring adherence to SLAs and regulatory compliance while enhancing the merchant onboarding experience. The role focuses on reducing merchant churn and fostering a seamless onboarding journeyResponsibilities:1.Team Supervision:Manage and support the...

Company DescriptionPaynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic payment products such as credit card/debit card processing, check processing, and alternative payments like bank transfers, e-wallets, and vouchers.Job Title: Merchant Onboarding...

As aMerchant Risk Analyst, your main responsibility is to support the evaluation and monitoring of risk across our global merchant portfolio. In this role, you will play a vital part in safeguarding our business by conducting in-depth risk assessments, monitoring merchant activity, and identifying potential threats. Your work will directly contribute to...