Non-Voice CSR

2 weeks ago


Cavite City, Calabarzon, Philippines ARAM ENTERPRISES INC Full time ₱200,000 - ₱250,000 per year

About the role

ARAM ENTERPRISES INC' is seeking a dedicated Non-Voice Customer Service Representative to join our dynamic team. In this full-time position, you will be responsible for providing exceptional customer service through various communication channels, excluding phone calls. This is an excellent opportunity for high school graduates and those without prior experience to start their career in customer service.

What you'll be doing

  1. Responding to customer inquiries and requests via email, chat, and other digital channels
  2. Providing accurate and timely information to customers
  3. Resolving customer issues and complaints efficiently and with empathy
  4. Maintaining detailed records of customer interactions
  5. Collaborating with cross-functional teams to ensure a seamless customer experience
  6. Adhering to company policies, procedures, and service-level agreements

What we're looking for

  1. High school diploma or equivalent
  2. Strong written communication skills and attention to detail
  3. Excellent problem-solving and critical-thinking abilities
  4. Customer-focused mindset and the ability to provide exceptional service
  5. Proficiency in using computer systems and software
  6. Willingness to learn and adapt to changing customer needs and technologies

What we offer

At ARAM ENTERPRISES INC', we are committed to fostering a supportive and inclusive work environment. We offer competitive compensation, opportunities for career advancement, and a range of benefits to support your well-being and work-life balance.

About us

ARAM ENTERPRISES INC' is a leading provider of innovative customer service solutions. With a focus on delivering exceptional experiences, we empower our team to make a meaningful impact on the lives of our customers. Join us on our mission to redefine the standard of customer service.

Apply now and become a part of our growing team



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