Reports Engineer – Professional Services

7 hours ago

Mandaluyong City, National Capital Region, Philippines ADDFORCE HR SOLUTION Full time ₱1,296,000 - ₱1,524,000 per year

Reports Engineer – Professional Services (Hybrid | Mandaluyong City | Night Shift)

Salary: PHP 130, ,000

Location: Mandaluyong City

Schedule: Night Shift

Work Arrangement: Hybrid

About the Role

We are looking for an experienced Reports Engineer – Professional Services who will be responsible for delivering customized reporting solutions using Aceyus VUE. This role involves extracting requirements, designing reports and dashboards, and ensuring high-quality deployments for enterprise clients. The ideal candidate is highly skilled in SQL, data reporting, and customer-facing solution delivery.

Key Responsibilities:

  • Work directly with clients to gather and clarify reporting requirements
  • Build and deliver reports independently using SQL, Aceyus VUE, and related tools
  • Participate in project scoping, planning, and customer communication
  • Collaborate with cross-functional teams to ensure smooth solution delivery
  • Conduct testing, troubleshooting, and complete project documentation
  • Provide informal mentorship and knowledge sharing to junior team members

Qualifications:

  • Bachelor's degree or equivalent practical experience
  • 5–8 years of experience in reporting and data analytics roles
  • Strong proficiency in SQL and report/dashboard development
  • Experience with scripting languages (HTML, JavaScript) preferred
  • Excellent communication, analytical, and problem-solving skills
  • Understanding of contact center reporting environments (Five9, Avaya, Cisco, etc.)

Key Success Factors:

  • Ability to become a trusted analytics advisor to clients
  • Self-driven, able to deliver moderately complex reporting solutions with minimal oversight
  • Strong project collaboration with internal and external project managers
  • Proactive in mentoring and sharing knowledge with team members

Job Types: Full-time, Permanent

Pay: Php130, Php150,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Work Location: On the road

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