Billing Supervisor
24 hours ago
Key ResponsibilitiesBilling Operations Management
- Supervise daily billing activities to ensure invoices are prepared and released on time.
- Review and approve billing statements, adjustments, credit memos, and supporting documents.
- Monitor accuracy of billing information and ensure proper documentation.
Team Leadership
- Lead and supervise billing staff, providing guidance, coaching, and performance feedback.
- Conduct regular team meetings to discuss performance updates, issues, and process improvements.
- Train new team members on billing procedures and systems.
Process Improvement & Compliance
- Develop and implement billing guidelines, SOPs, and quality standards.
- Ensure compliance with company policies, client contracts, and relevant regulations.
- Identify process gaps and recommend improvements to enhance billing accuracy and efficiency.
Reporting & Analysis
- Generate and review weekly/monthly billing reports and KPIs.
- Analyze billing trends, discrepancies, and issues to support decision-making.
- Collaborate with Finance, Operations, and Sales departments for data validation and forecasting.
Customer and Internal Coordination
- Address and resolve client billing inquiries, disputes, or escalations.
- Coordinate with internal teams to validate billing data, project status, and service completion.
- Maintain clear communication with stakeholders regarding billing schedules, requirements, and concerns.
Qualifications
- Bachelor's degree in accounting, finance, Business Administration, or related field.
- 2+ years of experience in billing, accounting, or finance roles; at least 1 year in a supervisory capacity (optional depending on company requirements).
- Strong knowledge of billing processes, financial terms, and documentation standards.
- Proficiency in MS Excel and billing systems/ERP tools.
- Excellent leadership, analytical, and problem-solving skills.
- High attention to detail and accuracy.
- Strong communication and customer-service mindset.
We are located at #15 Makisig St. Brgy Pinyahan, Quezon City
Job Types: Full-time, Permanent
Pay: From Php20,000.00 per month
Benefits:
- Flextime
Work Location: In person
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