Accounts & Service Administrator

3 days ago

Work from Home, Philippines Leap Resourcing Full time ₱40,000 - ₱60,000 per year

About the Role

We are looking for a reliable and detail-focused Accounts & Service Administrator to join our team. This position covers a broad range of duties across accounts and service support, ensuring that our financial processes run smoothly and that our service operations are well supported.

The role involves working with accounting software (MYOB), service platforms (ServiceM8), and other systems, with full training provided for areas requiring specialist knowledge. If you enjoy working with numbers, systems, and people, and can balance accuracy with efficiency, this could be the role for you.

Key Responsibilities

Accounts

  • Monitor and action Accounts and Admin Email Inbox, and forward emails to relevant departments when required
  • Process service invoices on MYOB
  • Manage Accounts Receivable and review Ageing Reports
  • Follow up on overdue accounts with customers.
  • Generate and send Customer Statements.
  • Respond to customer requests for copies of invoices.
  • Process credit card payments through Razor Portal via phone.
  • Create and update Contact Cards in MYOB.
  • Manage credit applications and questionaires for both customers and vendors
  • Check goods have been received against Purchase Orders and follow up with relevant department
  • Enter vendor bills into MYOB
  • Reconcile Vendor Statements and prepare monthly bills for payment
  • Raise Purchase Orders for international suppliers.
  • Receipt incoming shipment of goods in MYOB and update serial number records on Matrix.
  • Record and reconcile credit card transactions.
  • Prepare commission sheets and confirm sales team commissions.
  • Assist with the set-up of new systems and processes.
  • Carry out ad hoc data entry tasks when required.

Service

  • Convert ServiceM8 invoices to MYOB invoices.
  • Create invoices in ServiceM8 (training provided).
  • Set up and maintain recurring jobs.
  • Record inventory adjustments for installations.
  • Assist with preparing service quotations (training provided).
  • Generate monthly reports for the management team.

Skills & Experience

  • Previous experience in accounts payable/receivable and general bookkeeping.
  • Strong knowledge of MYOB (or similar accounting software).
  • Confidence in using digital platforms and ability to pick up new systems quickly (e.g. ServiceM8).
  • Excellent attention to detail and accuracy in financial data.
  • Strong organisational and time-management skills.
  • Clear communication skills, both written and verbal.
  • Ability to work independently as well as within a team and have a can-do attitude.

Nice to have:

  • Experience in a service or trade-based business.
  • Knowledge of Razor, ServiceM8, or other service management software.

Job Type: Full-time

Benefits:

  • Work from home

Application Question(s):

  • Kindly specify your hourly rate in AUD.

Experience:

  • MYOB : 2 years (Required)
  • Handled Australian AR/AP transactions: 2 years (Required)
  • Generate monthly reports : 2 years (Required)
  • Knowledge of Razor: 1 year (Required)
  • Customer service: 2 years (Preferred)

Work Location: Remote

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