Supply Chain and Operations Senior Associate

SGV Supply Chain and Operations (SC&O) Senior Associates will be part of business consulting professionals focusing on leading project engagements under the SC&O practice. They will lead high-performing teams that will help clients reinvent and transform their supply chain functions and outcomes across the business.

SC&O Senior Associates are expected to:

• Lead and guide Associates in the conduct of detailed project engagement activities
• Provide support to his/her Manager, Senior Manager, and Partner
• Collaborate with different client stakeholders across various functions and industries

The project engagement types will depend on the client's business needs which may be classified into:

• Assessment
• Implementation or Transformation
• Managed Services

SC&O project engagements may fall under, but not limited to, the following transformative solutions covering a wide range of supply chain capabilities:

• Planning and Product Lifecycle Management (e.g., Sales and Operations Planning)
• Procurement (e.g., Spend Analytics, Procurement Process and Operating Model)
• Manufacturing (e.g., Integrated Work Systems, Manufacturing Excellence)
• Logistics and Fulfilment (e.g., Logistics Optimization – Inventory Management, Delivery Planning and Execution)

RESPONSIBILITIES

1. Overall

• Deliver one or more processes, solutions, and/or projects by applying appropriate methodologies and considering success criteria, barriers, risks, and issues
• Meet individual work targets and performance objectives (client service, quality and risk management, solution development, teaming, etc.)
• Ensure team tasks are completed with quality and on time
• Develop strong relationships with team members and align with Manager/Senior Manager on project status, escalating risks when needed
• Communicate effectively with clients and deliver data-driven presentations/reports

2. Current State Assessment

• Lead research on supply chain trends, practices, new technologies, and strategies
• Execute tasks for client interviews, workshops, and meetings
• Create/review process maps (e.g., MS Visio)
• Conduct maturity assessments and root cause analyses
• Identify issues/findings and develop value-adding recommendations
• Prepare and present management reports
• Facilitate project review meetings to evaluate progress and risks

3. Design and Implementation

• Collaborate with clients to align business objectives, requirements, and constraints
• Analyze existing systems to design suitable solutions
• Develop, implement, and test solutions (incl. UAT, test scripts, issue resolution)
• Conduct end-user training, project kick-off, go-live, and post-go-live support

4. Stakeholder Management

• Understand and address stakeholder needs and concerns
• Develop communication strategies and protocols
• Escalate and mitigate project risks
• Build strong stakeholder relationships through collaboration and trust
• Handle conflicts diplomatically to avoid project impact

5. Other Duties and Responsibilities

• Flexible to work on client sites in/outside Metro Manila; open to assignments in EY offices and client shifts/time zones
• Participate in internal training and employee engagement activities
• Build relationships with peers, managers, and mentors locally and globally
• Complete required learnings and adhere to policies/procedures
• Contribute to EY's brand and values

COMPETENCY REQUIREMENTS

Education

• Bachelor's Degree in Industrial Engineering, Management Engineering, Business Management, or Supply Chain Management

Relevant Experience

• More than 3 years in a Supply Chain-related lead role (planning, procurement, operations, logistics) and/or process/continuous improvement roles
• Strong background in business process management or operations excellence
• Experience in project management/change management
• Certifications (e.g., Certified Industrial Engineer, Lean Six Sigma Green Belt) are a plus

Core Competencies

• Consulting mindset and continuous improvement orientation
• Strong leadership and analytical skills
• Business process understanding and project management ability
• Ability to lead teams, supervise, and train effectively
• Strong interpersonal skills and positive work attitude
• Proficiency in English (written and verbal), MS Office, Visio, Power BI, or other analytics tools
• Interest in pursuing a long-term career in SC&O practice

Functional Competencies

• Communication skills: Strong presentation and client communication skills
• Planning skills: Ability to organize, prioritize, and manage workloads effectively
• Analytical thinking: Business problem-solving, data analysis, practical solution design
• Adaptability and growth mindset: Flexibility across diverse projects, eagerness to learn, and culture of continuous improvement