Customer Service Representative

3 days ago

Cebu City, Central Visayas, Philippines Trinity Workforce Full time ₱144,000 - ₱288,000 per year

Trinity Workforce is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.

Requirements for this role:

  • Flexible hours available
  • No experience required for this role
  • Expected salary: ₱15,000 - ₱24,000 per month

Qualifications

· Highschool and College graduates with no BPO Experience

· Average communications skills

· Willing to work on-site.

· Amendable to any given schedule

· A team player

· Can work ASAP.

Job Description

· Handle mileage plus reservations and queries.

· Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.

· Ensure accurate documentation of customer profiles/reservations.

· Handle customer complaints and provide first time resolution.

· Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems

· Keep all company information which includes customer information confidential and secured.

Join and enjoy the following benefits:

· Allowances

· Night Differentials

· HMO

· Leave credits

· Easy accounts

· Competitive salary

· Healthy working environment

· Free coffee

· Free water

· Accessible work locations (within Cebu city)

· State of the art facilities (gym, karaoke, pantry)

· Career growth

· Amazing opportunities

· Fun activities

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